Offenbachers Home Escapes provides a fantastic retail experience with a wide selection of beautiful products, including outdoor furniture, luxury hot tubs, swim spas, and game room essentials like pool tables. The showroom displays awesome products with great warranties that can be touched and handled, featuring fabric options viewable in person. Customers report a great experience with knowledgeable sales staff who offer helpful, honest answers without pressure, demonstrating product capabilities and providing clear summations of pros and cons. The service is described as fantastic, with excellent communication from the sales team, schedulers, and drivers regarding lead times and delivery, including confirmed schedules and contingency plans. Delivery teams work efficiently and carefully. The business offers well-made products across a variety of price points, including affordable options. Many customers state they will happily return and highly recommend Offenbachers.
Great hot tub. Use every day. Rosanne has so much information that helps me keep my spa clean and working well. My last Caldera lasted for over 20 years and should be in the hot tub hall of fame. They are the BEST!!
July 2025
First time buyer and Roseanne is making the process very pleasant and smooth! We shopped around and out of several options she had the most warming,caring and honest sales approach. Once it is delivered I will provide an update and picture.
July 2025
I had a great experience with Jodie who assisted me. She was knowledgeable and provided helpful, honest answers to all my questions. I would ask for her again whenever I return to make another purchase.
