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March 2024 by charles romero
Just wanted to know why is there an hour labor charge for my 2 light bulbs? I had my left front bulb changed as well as the rear passenger side break light?I am wondering because, Just to try it out I had YouTube How to change them , for my make and model and decided to try it out myself just to see if I was able to do so in case I have this problem in the future I would be able to do it myself.It ended up only taking me 15 minutes to do so.other than that I had a great experience at your location and appreciate the customer service you all provided and will be returning for future oil changes etc.
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February 2024 by Jennifer Escamilla
This location is hands down the best one in NOVA. We receive top notch customer service every single time that we come here to service our vehicles. Tino and his team are extremely professional. I trust in them 100% and I’m always recommending them to family and friends. 5 stars!
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February 2024 by Chups Hende
Didn't have an appointment so I arrived early hoping to get in and out quickly. I was out in under an hour. Happy day!!
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February 2024 by Ashley Burris
Always honest and prepared to help. I wouldn't take my vehicle anywhere else.
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February 2024 by Mary Tucker
I've been going to Jiffy Lubes across the country exclusively for decades. Some are better than others but I've always been happy with their work. Never did I imagine I'd actually have fun (?) at a Jiffy Lube while my car was being serviced but that happened today in large part due to Cheryle. She's thorough, very nice, fun - and I'm not kidding fun and funny and lighthearted - I just enjoyed even sitting in their thoroughly packed waiting room. The team all seemed to work very well together at this location (I live in PA but am in VA this week) and judging from the brisk business they seem to do I imagine i'm not the only who feels this way. Well done to the team - and Cheryle? YOU make the place! Thank you!
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February 2024 by Jose Torres
I jose torres been coming to jiffy for the year and the service is been 5 stars and David has been the every professional and take care of my car needs
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February 2024 by Steven Torres
Extremely satisfied with the service I received today. Everyone there was very friendly and respectful. My oil change was done fairly quick, they even took time to vacuum my car. I really appreciate how they treated me and I highly recommend this place to anyone! Will definitely be back for any future service.
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February 2024 by Andrew Lee
Absolute incredible job by Alejandro and his team. My car heat went out during the snow storm. I called to see if they could get me in. They promptly followed up w/me, ordered the part and told me to come back the following day. Upon arrival, they proceeded to replace a broken A/C fan in less than an hour. A little louder than before but I am grateful to have heat. Will definitely bring back again and A++++ honest / speedy service. Give them all a raise. Highly recommend!!!
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February 2024 by Francisco Guerrero
I came for an oil change during my lunch break and the service was very quick and the staff was friendly!!!
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February 2024 by Eva Benitez
Great Service!
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February 2024 by Mark Baptiste
Amazing experience, they went the extra mile to fix my headlights (which were headache and a half).Kind and professional team, highly recommended.
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February 2024 by Nelson Argueta
The best service ever !I was tired of all those scam places where they tell you to replace bunch of stuff when you actually don’t need to. They went above and beyond with my car, they even vacuumed it for free ! Staff is so nice! Totally recommend ?
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February 2024 by Thomas Laskin
I don't post many reviews unless I don't like something about the place. However, the Elden St Jiffy Lube always exceeds my expectations. I am always in and out within 30 minutes and I have never been pressured into purchasing a service if it wasn't needed. You can clearly see into the bay and see what they are doing to your car. Do your due diligence and make sure you are getting what you paid for.Whenever I need an oil change and I am on this side of town, this location is my go to for an oil change.**Update**7 years later and this location still outperforms all others. This location is always quick and does not inconvenience me like the dealer for a simple oil change. I still recommend this location to all my friends and family.
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January 2024 by Jim E.
Great service at Jiffy Lube Herndon/Reston today. I had brought our other car here previously and was pleased with the service. Friendly and effrcient staff; I was in and out in a reasonable amount of time. I will be back!
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January 2024 by Angela Barnes
Everything was fine however they forgot to put the mileage sticker on my windshield for the next oil change. Now I have to go back to get the sticker put on.
