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January 2024 by Nikkia Green
Always friendly and quick service. Emissions and state inspection
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October 2023 by Ramon Mastrogiuseppe
Great service and very fair prices.
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October 2023 by Mike Coe
Rude. First time here and the front counter didn't acknowledge when I was waiting directly in front of them to ask about inspection. Dismissive when they finally acknowledged I was there. Taking my car elsewhere.
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September 2023 by Daniel DeGuzman
Don’t go here for inspections. I’m brand new to the area I was literally waiting in line for nearly 2 hours only for the guy to tell me he thinks the suspension on my car is too low.It’s a factory tuned sports suspension…so I guess all these cars ain’t passing across the state huh?Never had this issue anywhere in Virginia.The fact they take 30-40 mins to inspect a car is also insane. Save yourself some time, go somewhere else.Edit: Ended up going to the dealership. No surprise: They passed the car. I asked them if this was normal and they told me that some inspectors don’t fully understand the regulation and would rather reject than have an issue later down the road which is actually understandable.However, that means you could actually be completely legit and fail due to someone’s interpretation which is clearly a waste of time for everyone.
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August 2023 by Timothy Ahearn
I took my car to get new front brake pads and rotors the week of 7/17. Upon picking up my car, I notice the back right tire was completely flat. I addressed this with the Manager (Ameen), who told me he had nobody available, and instead of addressing the issue he abruptly left the shop. I waited around for 30 minutes, and then went around back to find a mechanic myself. A kind gentlemen took a look at my car, and found a screw in the tire and an identical one nearby my car in the shop’s lot. He then “plugged” the tire and sent me on my way. I left a message for the shop owner for when he returned. When I talked to him a couple of days later he refused to take responsibility, regardless of the fact that it was a new tire with less than 5K miles, that he left it to me to get someone to fix the tire, and that the tire was damaged on his property.I’ve been a loyal customer of this shop for over 5 years, and am disappointed I have to take my business elsewhere now that Josh (the former shop manager) is gone. I encourage others to reconsider continuing to bring their cars here in light of the management change.
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July 2023 by Tim A.
I took my car to get new front brake pads and rotors the week of 7/17. Upon picking up my car, I notice the back right tire was completely flat. I addressed this with the Manager (Ameen), who told me he had nobody available, and instead of addressing the issue he abruptly left the shop. I waited around for 30 minutes, and then went around back to find a mechanic myself. A kind gentlemen took a look at my car, and found a screw in the tire and an identical one nearby my car in the shop's lot. He then "plugged" the tire and sent me on my way. I left a message for the shop owner for when he returned. When I talked to him a couple of days later he refused to take responsibility, regardless of the fact that it was a new tire with less than 5K miles, that he left it to me to get someone to fix the tire, and that the tire was damaged on his property.I've been a loyal customer of this shop for over 5 years, and am disappointed I have to take my business elsewhere now that Josh (the former shop manager) is gone. I encourage others to reconsider continuing to bring their cars here in light of the management change.
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July 2023 by Dean Chouman
Great services.
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February 2023 by Aj F.
STAY AWAY. After getting an emissions test I sat in my car and there was this plug on the seat. I asked the inspector if it was his. He hesitated, said yes, and took it. Around 15 minutes later my friend calls to tell me he is coming by to get an ODBII reader he left plugged into my car from a couple days ago. Turned out the device that the inspector told me, to my face, was his was my friends device. I went back and the manager said there was no way to contact the inspector until Monday. I told my friend what happened and he wanted it back. It took him several calls, and a threat to report the inspection station to the state, in order to get the station to look into it. The manager was now able to get in touch with the inspector and my friend was able to get his device back. Instead of apologizing for a misunderstanding, or simply getting the device back, they tried to call me a liar and, ultimately, told me never to come back for an inspection again. If the management will, so ardently, support one employee taking advantage of a customer's ( my ) ignorance, you can bet they have, are, and will be taking advantage of other customers as well.
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February 2023 by Kathleen Rose
Rude and unprofessional. Hours are very sporadic and inconsistent for when they actually do the emissions testing.Service: Auto emissions testing
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January 2023 by Michael Durrwachter
They do great work for a fair price. Josh is easy to work with and they are very trustworthy.
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January 2023 by D Allen
Most honest mechanics around. They will do what needs to be done and will not price gouge you.
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January 2023 by Richard Miller
Great service, and very reasonable. Recommended!
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January 2023 by Brendan Burns
Good prices, does the job right.
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January 2023 by Veronica Lopezz
Excelente service at the Automobile ?!!
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January 2023 by susan Cole
Great customer service!