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10AM - 7PM
344 Elden St, Herndon
Mobile Phones
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me ”
“Chris james at the CENTREVILLE clock tower location is a must see agent for your AT&T needs. Very personable and professional. I was truly impressed with the level of service I received. He listened to my needs, and customized the perfect plan for my daughter and I. Go see Chris. 10 out of 10 service”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“Kerry was great. She helped us identify all of our options so that we could make informed decisions. And, she let us know about all of the benefits of the options we chose so that we wouldn’t miss out on anything. Great service!”
10AM - 7PM
342 Elden St, Herndon
Mobile Phones
“During my visit to at&t office at herndon branch Mr. Manuel show excellent cooperation and explaining all my need and help me to understand my benefit . I appreciate such good management chosen by your company.”
“Ok, so I sent my wife to add a new line, they told my wife the cost for the SIM will be 10$ as it was posted by MetroPCS agent online .. but I went there to ask for an explanation for 2 differents charges, one for $10 and another for $25 and the guy working there FERNANDO TOLD ME, oh I don't know what's going on with those extra cost, but the manager is not here . So I can't help you with that. Really? Is that an answer? Then he said , the $25 amount you see there is not real. Oh! Not real? But you too that money from my wife as well!!! And there is no manager? What's going on??? 8 years with metro and never happened before...his final answer from Fernando was, YOU SHOULD DO EVERYTHING ONLINE AND DONT COME TO THE STORE.. OH WOW. AMAZING.. NOW IM CANCELLING MY 5 LINES..
UPDATED
Thanks to the store manager, and to Jose for the help provided to solve the problem. The money was refunded. Above all, thank you both for the good service. And may God bless you ALL.”
Mobile Phones
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Mobile Phones
“I had a fantastic experience at this cell phone repair shop! Ferhan was incredibly helpful—he went above and beyond by not only fixing my phone quickly but also letting me borrow his Wi-Fi while I waited, which was a lifesaver. The service was fast, professional, and friendly, and I appreciated the extra level of customer care. Highly recommend this place for any phone repairs!”