MyEyeDr. is known for its excellent service and friendly staff, especially at the Franklin Farm office. Patients often praise Dr. Isha Khosa for her professionalism, thoroughness, and the time she spends addressing concerns, making them feel valued and cared for. Her accurate diagnoses help build trust among families who choose her for their eye care needs. Dr. Latifi is also appreciated for her kindness and patience, communicating well in both Farsi and English. The manager, Rodney, is recognized for his outstanding customer service and expertise in frame selection, creating a welcoming environment. Many patients are willing to travel further to receive the best care at this location. Recent reviews highlight the thorough eye exam conducted by Dr. Nazanin Latifi, particularly for patients with complex needs like cataract surgery. The staff is praised for being friendly, knowledgeable, and helpful in choosing glasses and handling repairs. Patients also share positive experiences with the appointments being efficient, accurate, and solving their vision issues effectively. Overall, MyEyeDr. remains a preferred choice for quality eye care and attentive service.
