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February 2024 by Hero 3000
I can’t speak for everyone else, but the black lady who took my blood today was incredibly nice.We joked and laughed. I honestly wish I knew/remembered her name.Ma’am, If you ever see this, and remember the big guy you had trouble finding a vein from the Smithsonian, that’s me.You were the best.For everyone else, it’s a sketchy looking place but easy to find with GPS . I got in quickly with my scheduled appointment.If the business owners see this, please treat the nurse that helped me me with love and respect. A few extra bucks wouldn’t hurt either.
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February 2024 by Nadia B
If there was a way to give it zero or negative stars, I would! This location has unprofessional, sloppy staff making a lot of errors dramatically impacting the patient. In my case, I had a doctor's order for CMP, CBC, and Vitamin D bloodwork for the upcoming orthopedic surgery. Here is what happened:1. Phlebotomy technician incorrectly entered the physician's order in their system forgetting to mark testing for Vitamin D2. The blood draw itself was sloppy - the technician failed to properly apply the bandage pressing on the puncture wound, which resulted in severe bleeding through layers of cotton dressing and clothing3. The technician incorrectly prepared blood for testing which compromised specimen integrity and rendered CMP panel useless, thus necessitating making another appointment, taking time off work, and enduring another blood draw. Here is an excerpt about this printed on my results:SPECIMEN INTEGRITY COMPROMISED FINALWhole blood, unspun or partially spun gel barrier tubewas received more than 6 hours since collection. Afalse elevation of K, Phos and LD as well as a falsedecrease in glucose due to prolonged contactwith red cells.If you can avoid using this Quest location, I recommend that you do!
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February 2024 by Lik3ToSing
You always have to wait long time here regardless you had appointment. I’ve been here at least twice. Every time I had to wait for the entire room to go before my turn even I have an appointment. Prepare to wait 30 min-an hour . Pro: the nurse Paris is very nice
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February 2024 by Sophie S.
The staff members tend to be rude and dismissive. One made fun of me for saying I was a bit nervous since I usually feel faint afterward.The same person also struggled to find my veins and tried 1-2 locations in each arm.I only go here because it is close and insurance takes it, but I’ve started driving to Labcorp all the way in Fairfax (on Arlington Boulevard) because they are much more efficient and professional.
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January 2024 by emily mourer
This place is terrible. Choose anywhere else. They called the wrong name twice, and then tried to blame me for not coming in when I was called. I think I know what my own name is!!!!!’
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December 2023 by Sudipta Quabili
In and out in 5 minutes.
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October 2023 by Michelle Newmark
I generally don't end up having good experiences with these types of places, but I was pleasantly surprised this morning. I made an appointment ahead of time (many more appointments available than LabCorp by the way) and my doctor sent the orders to them. I only waited a few minutes after arriving and checking in at the kiosk before the tech, Paris, took me back for the blood draw. Paris was very nice and explained everything, and had no issues getting the needle in. My only issue (and it had nothing to do with the tech) is the policy for taking a credit card to pre-authorize the estimated patient responsibility. I called my insurance company ahead of time to make sure they covered the tests and they said they do, so I was surprised at the estimated amount. I understand they probably have people with balances after that they have to chase, but I thought the amount was pretty high.
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October 2023 by Dean Kim
If you are a walk-in, I would be prepared to wait upwards of an hour (and have a dozen others be tested ahead of you). Completely disregard the testing time you receive after checking in - you’ll be there much longer.
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October 2023 by Idrees Malkawi
Very bad service. I have an appointment they took three people before me without an appointment and she lied that I don’t have appointment . When I asked her why you’re doing this they threaten the will call the police. I waist my day. I left without doing my blood test even it’s very important. Don’t go there they are the worst.
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October 2023 by Selvia Hijazi
Refuse to do my blood work until i take care of an old bill even i said i will pay it now they told me i have to wait for 2 weeks and it was Urgent to have this blood work they put people life in risk
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May 2023 by Diana Coss
Horrible experience. They really don't know what's going on over there. Tried to confirm that a doctor's order was sent the day before. No human will answer the phone there. Used the call center, they were unable to confirm that is was, but said it probably was fine. It was not, then on the day the tried to have it faxed. My doctor sent two confirmed faxes which they never received. When I asked what I was supposed to do, they basically said you're out of luck. Completely wasted my time. No effort was made to remedy the situation. Never go here.
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April 2023 by Saira Amjad
Great experience! Paris was the one who assisted me with my drug screening test, and she was super patient and helpful. Definitely recommend this place!
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April 2023 by Sofia Msead
This is the most ridiculous diagnostic I ever seen ,they don’t treat their customers properly they don’t even wanna talk or answer questions they just keep ignoring people and they let people sit there for more than 4h and more ,I don’t recommend to anyoneAnd look the owner on the reviews ,he/she only can reply ur reviews by saying I apologize smh pls ur apologizing is not helping us go and fix ur store or something
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March 2023 by Elmira Hamidi
I read the reviews when I had made our appointments already. The negative reviews made me skeptical but we had to stick with our appointments anyway. My husband and I both had a very good experience for our blood tests today. The lady was very kind and patient. The check-in system was smooth and we were served on time.
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February 2023 by ghost script
I was in and out of the facility fairly quickly, and the female technician that I had was very friendly and professional. Probably one of the better experiences I’ve had with quest diagnostics or blood draws in general. I have difficult veins, and she was very good at getting it. And she wasn’t afraid to ask for help if for some reason she couldn’t get it (but she was able to).The check-in machine was slow and momentarily got stuck for the person in front of me, but other than that everything went very smoothly, and I have no issues with this location. Whoever it is that the previous reviewers were talking about didn’t appear to be working today or perhaps has been fired, I’m not sure which.
