Walgreens

Most Recent Comments

• February 2024 by Sean Courtney
  I’m not sure why this location is getting low stars. I went there 3 times, 1 for a shot and twice to pick up prescriptions and everything was relatively quick and smooth, despite a relatively high volume of customer. No issues here.
• February 2024 by Guddu Limbu
  No good response and management
• February 2024 by Fox Madison
  Nicole is amazing.
• January 2024 by Shoaib
  I was at Store on December 24, 2023 at about 9 pm . Looking for Folic Acid Tablets. I asked for help in finding it, the gentleman who claimed to be Manager, did not find it and mentioned that may be we stopped carrying it any more and if i need i can order online. I told him its regular medication , then he said the company changes its strategies at six months and may be available in future. I went to nearby CVS and it was available there.
• December 2023 by Mike Green
  Never, ever- EVER use the pharmacy here. I have been a Walgreens patient for over 10 years and this, BY FAR, is the worst one!
• September 2023 by Darren Walker
  This review is specifically about the pharmacy department at this location. The pharmacy manager is in dire need of serious training. I feel the pharmacy manager, Nicole, was not 100% honest and got frustrated because I tried to bring it to her attention. She should learn how to listen and not talk over customers by siting legalities, policies, and argue her prescriptive. She clearly had an adult temper tantrum because her listening skills are inadequate. I switched all of my prescriptions to My Dr's Pharmacy in Herndon. They have a 4.6 Google review and after speaking with the Pharmacist there I can see why. He is amazing. He gave me all of the time I required, answered all of my questions thoroughly, and I did not feel like I was being schlepped off or a nuisance. Lastly, to end on a positive, Brent, the General Manager at Walgreens, did impress me because he did follow up about my questions. Good luck with staying in business and keeping your job, Nicole. I know you're right, in that, there are better pharmacies to give my business. **Any response to my review, other than thank you, will be disingenuous and an attempt to justify poor behaviors**
• September 2023 by Aaron Wong
  The pharmacy specifically is unfortunately really slow. Definitely plan to spend 15-30 mins there, even if you’re just picking up a prescription.
• July 2023 by Erica Brouillette
  This review is for the store part of Walgreens, not the pharmacy (I go somewhere else for my medication). I come to Walgreens for the buy-one-get-one-free deals on gummy supplements. That amount of gummies for a great price keeps me well-stocked at home for a few months at a time. Every time I've been there, the aises have been clean and organized. I've needed to ask the staff once or twice to help me find something and I was pleased with the assistance each time. The location of right off Elden St. on a corner, which is convenient to find. The parking lot is pretty big and has two entrances (one on each street), with plenty of spaces usually available
• July 2023 by John Corley1964
  Always quick and reliable service. Store brand generic meds well priced and works just as well.
• May 2023 by Allison Goodman
  Updating this Google review. At the very least, the staff is disorganized, but today, they got caught up in a lie.Every month, it takes 2-3 different calls to get prescriptions refilled...on Tuesday, I was told my refill would be ready today. My app updated the status they were filling it (and my app says it was filled as well.) I spoke to someone this afternoon and was told it'd be ready in about 20 minutes. They called me back a few minutes later and said they didn't have it and had no clue when I could get a refill.I asked why I was told two different times my prescription would be ready today and no one would give me a straight answer. The store manager tried to gaslight me and said they never had it in stock, which was a lie because the pharmacist told me on Tuesday they'd just gotten supply.Last month, I had issues getting my birth control filled, and when asked about that, Brandon, the store manager, said "it's rare." Funny, the last 175 times I'd gotten it filled at my old Walgreens, it was never an issue. Insane. Safe your doctor and yourself the headache and go to pretty much any other Walgreens... I grew up in Rockville and both Walgreens out there are a hike, but their staff is honest and competent.
• May 2023 by Heather Rice
  I went in to talk to the pharmacy manager about a prescription mix up. I was not happy and was very concerned about the wrong meds being given to the wrong person. The pharmacy manager wasn't working, but the store manager was. I don't remember his name, but he is a very tall man. He was very understanding. He listened to me. He went into the pharmacy and talked to the staff immediately. The pharmacist was very apologetic. They both were concerned and corrected everything on the spot.Human errors happen. As a customer I felt very heard and respected, so I will never hold this mix up against the staff there.The store manager handled the whole thing professionally and swiftly. I respect that.
• February 2023 by Chloe Dishong
  Been coming here for a year, refilling 3-4 times. I have a problem with my order every time with this pharmacy. The first time I filled I was told my prescription was filled and never was, ended up waiting another day and some change to get it. Second time I got a refill, the lady was rude on the phone trying to correct my pronunciation of Escitalopram as if it made a damn difference. The past two times I got an “unable to fill prescription” error through the app despite having refills available. This time, I processed my refill, got a notification it was received, then it was never filled. So I sent another order, received, same thing, not filled. So I called and was able to talk to someone but am worried it still won’t be ready tomorrow when I needed it 3 days ago. Very unorganized and unprofessional for a pharmacy. Luckily I have extra pills because I cannot go a single day without my medication. Unfortunately my insurance only covers prescriptions through Walgreens so switching isn’t an option.
• February 2023 by Kristen Miller
  Summary: I got a COVID NAAT rapid test at this Walgreens. They lied on the phone that my results were negative but when I asked why I never got an email, they later admitted that they NEVER RAN THE TEST!Full Story: I scheduled a COVID NAAT rapid test and flu test at this Walgreens location. After booking, I realized I had a large copay for the flu test so I called and asked them if I could just do the COVID test instead - they said yes. I showed up to my appointment and swabbed for the COVID test. Walgreens says you will receive results by email within 2 hours.The next day (22 hours after the test), I called the pharmacy to ask why I never received an email with my results. The technician told me my results were negative. (Spoiler alert: THIS WAS A LIE. Also, she never asked for my date of birth before sharing the results, which is A VIOLATION OF HIPAA.) She told me there was a mix-up so they couldn't send me an email verification.I asked to speak to the pharmacist in charge. Apparently, the technician processed my swab as a flu test rather than a COVID test. But since I had cancelled my order for a flu test, the results were not shared with me. The pharmacist admitted that the COVID test had never been run and the results were "pending" rather than "negative". I informed her that the technician had lied about my results and the pharmacist just responded that the technician is in training. She told me it would not be possible at this point to run the test and so I had to return to the pharmacy for a new test.NEVER GO TO THIS WALGREENS PHARMACY. The 2-star rating is well-deserved since it is the most incompetently run pharmacy I have ever been too. They will lie to you, mix up your tests, and violate HIPAA.
• February 2023 by Ana Monahan
  Do not use this pharmacy under any circumstances. One of the pharmacy techs actively intimidates and bullies people trying to pick up prescriptions. Memorizes phone numbers and names and encourages other employees to hang up on them and not answer their questions. Not to mention, takes them a whole day to fill a simple prescription. I transferred my prescriptions to CVS and never once had this issue. Completely unprofessional, prejudiced, and unacceptable behavior.
• December 2022 by kavyasri jampuram
  Went here for a covid/flu test and gave them my ID, the rep asked my name multiple times and I spelled it out. They even took my drivers license inside for verification and came back with someone else’s test, it clearly had someone’s name on it. How !!!!! I knew this location was bad based on my previous experiences but this was different level. I am done! Imagine if it was someone else’s medicine or some other serious stuff. Don’t want mixups at a med store.