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October 2023 by Caroline Ilse
When I first arrived and went inside I was greeted with a friendly face and conversation. They kept it very fast and simple to drop my car off. When my car was ready to be picked up they gave me a simple run down of possible issues with my car that they had noticed when doing the oil change and after they did the tire rotation. They were very nice ad respectful about it. The oil change was finished by lunch time. I definitely recommend this place for their kindness, efficiency, and good prices.Services: Tire rotations
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October 2023 by Ella M
I've had mixed results here. One time I came in and had an AMAZING experience getting an inspection. Another I came in for an oil change and my wheels were too tight causing my car to be loud and shake. As well as being told my fluids are "low" (they were not) and pushed to have tons of fluids/things replaced. Some of those things being valid some just as upselling. Another downside is the use of data collection services like CarFax which takes ur cars info and sells it to other people.
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September 2023 by Anne C.
As a woman, going to an auto shop can sometimes be frustrating when you have concerns they may try to scam you. I had an excellent experience yesterday, probably the best I've ever had at an auto shop. I called in the morning at around 9 and asked if they had appointments for a state inspection. The man I spoke to said they only do drop offs, and typically try to get them done same-day. He was very friendly.I brought my car at around 11:30. When the front desk guy asked if there was anything I thought might need attention, I said "the tire light is on. Otherwise I'm a bit late with the inspection so I'm kind of expecting something" then realized I shouldn't have said that, because I didn't know if they were trustworthy. Thankfully it turns out they are! The front desk guy asked if I needed a ride home which was nice. The labels say the technician started looking at 11:41 and sent a request to do work on my battery. The request came via a text link because that's what I marked as my preferred communication. They sent a clear picture and explanation of what was wrong and that was the only thing they asked to do work on. The state inspection was $20.Overall because it was a drop off and they seemed busy I was expecting it to take many hours--but I dropped it off at 11:30 and they called me that I could pick it up at 2. It was nice being able to get it done during a workday like that. The front desk guy I communicated with was friendly and helpful. I felt good about the price as in the past I've had auto shops try to find every possible issue. Thanks for the great experience!
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September 2023 by jp
Friendly front desk people. I went in for a state inspection. Since this place was close to work, i could drop my car off and pick it up after work,and my car failed due to what they said was damaged engine mounts. They wanted $1000 to fix it. I declined and decided to take my car to a mechanic I usually do for car work. He looked at it and said my mounts were fine and that a job like that would cost more than $1000. As such, I can not recommend a place like this.
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September 2023 by Maria Luby
The minute you walk in you know you’re in the right place. Professional, courteous, accommodating and personable. I came for a scheduled inspection appt that I booked, but wasn’t on the schedule for some reason when I arrived. They not only accommodated me on a 4 pm appointment they couldn’t find, but found a coupon online and gave me a 50% discount for the service! I will definitely go back for services and will recommend all my friends to go here too.Service: Vehicle safety inspection
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September 2023 by MT
Great place & friendly employees! They were able to fix my car on short notice and gave me a full diagnosis of my vehicle. Prices were fair — would go back again!Service: Tires
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August 2023 by Jeffrey Quinlan
I found that the highly corrosive DEF tank $1,600 repair came with the highly corrosive liquid was sprayed all over my engine and components. Thankfully I found this quickly and wash my engine compartment immediately and went to a car wash with very good undercarriage spray. I was extremely happy up until this point. Please see attached picture.
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August 2023 by Cheryl Whitt
I have used Wiygul in Herndon a few times for basic services like tire installation, alignment, and inspection and have been pleased each time. The staff is friendly and they seem knowledgeable. The waiting area is small but clean and comfortable.Services: Tires
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August 2023 by Randy Salmons
Took my car in for an oil change and tire rotation. Received a $10 off coupon for the oil change and the tire rotation was free. Mechanic also found the exhaust heat shield to be loose, which was causing a rattling noise while driving. This was repaired at no additional charge. Going forward, I will recommend Wiygul to anyone needing auto service. Great job, and thank you Wiygul!Services: Exhaust
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August 2023 by Leo Choi
They were extremely professional, understanding, and informative in their service. They explained the reason for their suggestions and answered all of my questions, and gave a great deal on replacing a tire. Would highly recommend.Service: Tires
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August 2023 by LeeAnne Jackson
Suggested repairs were explained and photos were provided to document their findings. They also have coupons to apply to your invoice to give you a discount. Staff are knowledgeable and very friendly. Excellent company!Services: Steering & suspension repair
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July 2023 by Harold Jenkins
Had a breakdown on a long trip up to the Herndon area. It turned out to be an expensive repair (because of the cost of the needed parts). Got the car back a few days later and it was good the whole way home. Thank you to Bill and the rest of the guys for explaining everything and not giving me bull.Just a note for your future reference- try to keep your customers posted on what's going on, especially when they are stranded and waiting on your news to decide how to get home. I do understand that you guys were swamped.Services: Auto engine diagnostic
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July 2023 by Jimmy Liang
Front desk associate John was very helpful and professional. He was able to get specific tire ordered for me in one day. I just didn’t like how Wiygul doesn’t sell the tire to customers over the counter. That should’ve have been communicated before I drove all the way to Wiygul
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July 2023 by Robert “Andrew” Whitman
Wiygul Clinic brings a distinctly human feel to your discussions with the automotive technicians. What ever works needs to be completed will be explained to you and your permission will be requested before the work is done. You will receive an email with photos and descriptions of precisely what on the car needs attention. This level of service and transparency is rare. I'll be sticking by Wiygul because it gives me peace of mind that my car is safe to drive. The staff are professional and amiable. I was always feel comfortable speaking with the Wiygul team because they are easy to talk to.Services: General repairs & maintenance
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June 2023 by Larry Miao
This place is amazing. I scheduled an oil change, tie rotation and brake fluid exchange. They called a Lift to drop me off at home and pick me up after the car was finished. The staff at the front desk were very professional and accommodating.Services: Auto brake repair
