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December 2023 by Val
I am not a complainer at all, do not like to leave bad reviews and do it very rarely!!! However I want to share my experience…. My husband and I joined this facility 2 months ago, we have decided to give it a chance. We have had a tour, from far we like the place and got a membership quickly. However, after a few times coming in, my husband realized that equipment was not located in a smart way to use it, not by grouping how it must be!!!! I am as a woman saw how dirty facility is and old, it requires a lot of remodeling and updates. As an example, starting from shower heads, which most of them have very low water pressure, and they are installed extremely low, I am 5.7 and I needed to band my knees to wash my head, and this is during my pregnancy and being an average person which is not really tall…. Who saw tall people, will understand what I am talking about!!! The cleaning lady was talking more during her working hours than cleaning …. The ceiling fans have so much dust on it, even at a few places it was hanging there…. disgusting, locking spaces never were wiped inside, I have been using one of them all the time, just to check if it will be ever touched… and here it is, NEVER!!!! The steam sauna was suddenly turned off/did not work at all without any notification, when I asked, no one knew what it is going on or they just apologized …. AND one more thing, - important one, I have never seen in all my life a facility where people do not respect rules on such high level. Let me explain, in the pool where it says you have to be in swimming clothes, I saw people in right the same clothes after the workout, I saw people in polo shirts and regular shorts, how others supposed to know that man did not come in his working clothes right to the pool. I saw Indian women in dresses in a pool, I understand culture and respect it, however everything must be in time and in appropriate place!!!! I saw in the women area they have been in underwear…. Disappointment!!!! And probably I would remember something else…. But I will stop at this point… think wisely and make your own decision!! About people who complained that they did not have a tour and do not have a membership now, listen, think from this perspective - you are lucky, everything happens for the certain reason!!!
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December 2023 by Marci Welsh
It’s a shame because they have some great tennis coaches (ie. Jason and Dan) but the courts are always dirty (literally trash left and debri all over the courts). Lighting is also terrible. If they tinted the windows so the sun doesn’t blind you on one side and updated the bad fluorescent lighting, the tennis courts would be a lot more popular. They’re more expensive than Ashburn Village and IdaLee and can’t compare.
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December 2023 by Ritesh Rachchh
Less options for kids and also some strange rules which they follow rigidly. My 4.5 years old daughter wanted to play with her 5 year old friend but due to some age specific room they did not allow both girls in same room. Not sure what difference 4.5 and 5 year old they are seeing.
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December 2023 by Danith Suraweera
Been coming here back since it was owned by Sport and Health pre-COVID. This place went downhill for a long time and I was skeptical when they went through new ownership but whoever is running this place now is doing an incredible job. Staff is always friendly, welcoming and helpful. Facilities are always clean. Nothing else you can ask for in my opinion. They've even gone above and beyond with additional equipment like free pelotons and member massage chairs.
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November 2023 by Ravi A.
A fancy gym for casuals. It is overcrowded between 4 pm to 9 pm . The patrons are casuals who hog onto equipment checking their phone and chat with each other. Save your time and money if you are a serious lifter.
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November 2023 by Steven Crews
Absolutely love this gym! You get 5-Star amenities at a reasonable price! Recently got a trainer - Coach Brent - highly recommend him! The staff are always welcoming and willing to answer any questions I have. And they throw the BEST events!
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October 2023 by Molly G.
This is a beautiful club that has absolutely everything one may need; nice machines, 6 pool lanes, classes and even a spa. Also, this is the cleanest gym I've ever seen in my life! The locker-room jacuzzi was immaculate, showers and bathrooms were the same. They even offer a machine that sucks the water out of your suit... nice little machine that I've seen before but only at a club that was supposedly a premiere club. This gym has the premiere feel at an incredibly reasonable price. The employees are very friendly and helpful.
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October 2023 by Charles Williams
I recently joined the Worldgate Athletic Club in Herndon, Virginia, and it's been a fantastic experience. The best part about this place is the sense of family and the exclusive club vibe it offers. The pool is excellent, and they have new equipment that's always a plus. The staff is super friendly, and there's absolutely zero sales pressure, which is refreshing.However, I must say they lost a star due to the towel machine. It feels like a solution looking for a problem. I think they might have spent more money on the towel machine than they would ever lose on towels. The machine even has this feature where it can fine you for not returning your towels, and during busy periods, there's a line because it's limited to one towel per person now, which can be inconvenient for those who like to share.Also, their partnership with Bluechip seems a bit disorganized and underutilized. Despite these hiccups, the overall experience at Worldgate Athletic Club is great, and I would highly recommend it to anyone looking for a welcoming and family-like atmosphere with top-notch facilities.
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October 2023 by Gi agch
What Emily Ortega is saying does not surprise me. Today, I called to ask if I could be given a tour and a woman with a British/South Asian accent said that I needed to sign up to the gym in order to get that tour. There is no way to try it out! Shekindly offered me to pay $25 dollars to buy a 1-day pass. ?She said that they do it that way due to liability reasons and because they are a member-only club.How are you going to have new members if you are playing it too safe to distrust the people interested in joining?This gym seems to have some cultural-clash problem coming from its management!So Emily, they probably saw you as a liability and decided not to proceed with you. They also decided not to be upfront with you, so you would not take legal action against them? ?Look at their Instagram; one month they post: “become a member for $29”and two months later they post the same, but this time for $49. Now they have a $69 Groupon, but the link is broken.Extremely shady, creepy and sneaky experience!
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August 2023 by Emily Ortega
When I went to get a tour no one was there to do it and I gave myself a self guided tour. I loved the facility. Since then, I have tried to sign up 4 times and every time nobody is able to help me, no exaggeration. I’ve gone twice in person and they said no one was there to do it , and twice over the phone, with promises that someone would reach out and no one has. I still do not have a membership. Very frustrating I’ve never seen a gym that doesn’t want membership money.
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August 2023 by Gayathri Mohan
Great amenities. I use the pool and it’s well maintained and the instructors are friendly and amazing.
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August 2023 by Al McGartland
Group exercise classes really help me stay motivated. Instructors are skilled and entertaining so time goes by quickly. Equipment is well maintained. Facilities are modern and clean.
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August 2023 by Clint K.
The best place for a spa and or a fitness class if you want to get in some exercise!!!
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August 2023 by Prince Philip
Has pretty much everything you could think of - swimming pool, tennis, basketball, racquetball, squash courts, and of course a huge gym
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August 2023 by Mihir Kulshreshtha
I've been going to this gym on-and-off for the last 5 years. It is well regarded as one of the best, well-maintained gyms in the area. All my experiences have been very nice and the staff is great. The gym is very spacious with countless programs and resources to improve your health and well-being.It is also friendly towards all age-groups. Coming from high-schooler, I've seen all types of people working side-by-side at this gym.I do think there can be some improvements, such as lowering the age-requirement for guest passes, but no real complaints. Very glad I got a membership this summer. Quality gym!
