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February 2024 by Maxine Putze
Prices high
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February 2024 by Pamela Balleza
Terrible service, specifically a male person already around 65 years old.Nothing polite, pushy and rudeIf they send you a message to your phone telling you that your medication is ready, to pick it up that day, because the person who attends says no, it will be there until another dayThey should not play with people, much less with the health of people who depend on that medicine.
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January 2024 by Mark Fogg
Bad customer service
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October 2023 by Charles Kelly (Charlie)
Haven't had a bad experience yet, and I go at least twice a month. The store is very clean, stocked, and the pharmacy is always efficient. My pharmacist is very helpful and knowledgeable as well.
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August 2023 by Shan Danni
This Cvs location is awful just like many of the cvs’ in the Richmond area. They all need new management or something because there’s too many triflin things going on at these pharmacies. They never have medicine in stock, and never fill prescriptions on the correct day. Extremely triflin! If I could give 0 stars I would.
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July 2023 by Kalera
I came in to load money from my Capital One barcode and Kimberly was a pleasant help.
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May 2023 by James White (uncommon6)
Always friendly, helpful staff. Store is aways clean and products easy to find. Wheelchair friendly place.
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March 2023 by Jami Jeter
I visited CVS to obtain my passport photo. A young man asked the manager, Kim, if she could help me while he checked the truck in (which I'm sure is her job). A few minutes later she made her way to the front. As she came in my direction, another customer walked up to the register. Instead of asking her to wait a minute while she helped me, she went in the opposite direction toward the register. She helped the woman, and then a guy, and then waited to help another customer that was walking up. I asked her if I needed to get in line to get my photo because I had been waiting longer than anyone she helped. She had a nasty nasty attitude and basically told me she was doing what she felt was right, the same way she always does. I was/am not happy; I won't be returning.
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January 2023 by Wanda Thompson
Very Friendly staffSome of the 1's in the Pharmacy part is another story
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December 2022 by Ted Sanderson
For over a week I have tried to get medication, girls in pharmacy are the least helpful individuals I have dealt with in a retail environment. They can't be botherd to extend any effort to review anything that might be wrong in the system. I have dealt with three different clerks and each have an attitude and puts the blame on docotors or any reason that they don't have to try and solve a problem. It speaks to how the store is managed and trained. Says away from this pharmacy unless it is the only one you can reach. They need serious training on customer service.
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July 2022 by Crystal Safyankov
I've never had any issues with the pharmacy or regular store. Never went through the drive through though.
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March 2022 by Leah Michael
My prescription was called in on the 21st and I got an text message saying it was received and then I called and the automated system said it would by ready at 2:51. I called after 3 to see if it was ready and was told that due to state laws I could not pick it up until the 25th by someone working in the pharmacy. So i wait till the 25th and call and see when it will be ready and now I'm told I have to wait until Monday for it to be special ordered, now I have to wait 3 more days. It should have been ordered the date my rx was received. This is ridiculous, I depend on my prescription and need it and now I've got to wait a whole 3 more days. I'm beyond upset about this!
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January 2022 by James W
They never notified us that our covid 19 test appointment was cancelled until we got on site to take the test. They just had a sign that says no covid 19 testing please reschedule. Now we are left scrambling to find another covid test for travel and everywhere else is booked. This location is terribly managed and has horrible customer service
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January 2022 by James Winston
I wished that I had read these reviews BEFORE I went to this location . I walked in and found a white woman stocking shelves . I asked if they sell money orders and she said "Yes, their at the cash register ." I then asked this so called woman if she could show me where the cash register is because I can't see too well . This cretin said "Go up the front . You'll see it !" in a rude, aggravated tone . It was like she seemed annoyed that I asked her for help . I asked "Now how am I going to "see it" if I can't see too well and then started walking off . She said something but, I didn't hear her because I tend to tune out idiots . As I was walking towards the exit, the Black young lady called out to me from the cash register and that's how I found the register . I did purchase the money orders and stamps but, ONLY because the young lady at the register was so friendly . I'll say this for the hundredth time "DON'T GET A JOB DEALING WITH THE PUBLIC IF YOU'RE NOT A PEOPLE PERSON !" Enough said .
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January 2022 by Mary H
Had an appt for flu shot, still had to wait even tho I was on time. Person that gave me shot was very nice and personable.
