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October 2023 by RB
Purchased a car in Q1 of 2022 at retail price for 8700. When I called inquiring a trade-in they offered me 2100. The customer service is four-stars when purchasing, but if you call afterwards with any troubles, they lack any accountability and your inquiry will not be taken seriously.
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August 2023 by Paul Gill
I bought a 2005 Ford Ranger from Michael’s Used Auto Sales in August 2023. I was pleasantly surprised that the 18 year old truck came with a 30 day warranty. I was even more pleasantly surprised with how they honored that agreement by fixing the air conditioner fan when it had a problem after the sale. We made an appointment to look at it, and they fixed it the same day that I dropped it off. The truck and A/C runs great.
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July 2023 by Butch G.
I bought a retired state police sedan cruiser from this dealer. I was concerned about the internal water pump in this engine as they are known to fail. After the warranty expired I took it back to have he water pump replaced. As it turned out Mike had replaced the pump before i purchased the car. A shady dealer would have taken my money and done nothing. Mike checked the car and his records of it and found that the pump was replaced. They charged nothing for looking into this and informed me of the warranty of the pump should it fair in the future. I can not be more happy about doing business with this dealer.
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May 2023 by Peggy Gordon
Very friendly and helpful,y sister got her vehicle there
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May 2023 by Justin Harris
I bought a car from here 3 years ago and it was good!
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January 2023 by Dustin White
Had my eyes on this 2012 Fiesta and was told as recently as yesterday that it was still available. Just received call saying it was no longer available and I was going to look at it today. Don’t do business with this bait and switching establishment.
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August 2022 by Johnny Decon
Worst dealership ever bunch of liars. The SELL LEMONS. I got Chevy Traverse from them . Took two days too start having problems. Took it too a mechanic and they said this truck should’ve never been up for sale . Had too buy all new catalytic converters. And also more service on the engine. I wasted $5,400 just on repairs. Thees guy are a JOKE. DONT NO TRUST THEM
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July 2022 by Nisha Dozier
My first encounter was great then when things was not working on my car I’ve been waiting almost 3 weeks for a headlight bulb and mg check engine light keeps coming on plus the gas cap they ordered for my car still doesn’t fit dashboard keep saying check gas cap. Been waiting for some one to call me Bac for awhile. The receptionist never calls back
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July 2022 by amanda miller
Great vehicles and reasonable prices. Customer service was A+!!!
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June 2021 by Venesia Johnson
I have bought 3 cars from them and paid them off good and friendly Customer service would Recommend everyone to go to them to find a good used car ?
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June 2021 by Rachel B
Wonderful staff!! I spent an entire day here just trying to purchase one car that I had my eye on. My bank was giving me a difficult time with my loan, but the guys here were very understanding, very patient, and worked with me to make sure I got to take my car home! It runs very well and I'm in love! Definitely recommend them if you're looking for a good, inexpensive car to purchase.
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June 2021 by Elizabeth Simmons
BEWARE OF THIS DEALERSHIP! I bought a 2008 Subaru Outback a few weeks ago. The car has high mileage, but being it is a Subaru, I had high hopes for the car. After driving the car for a week, the check engine light came on, only to find out that the code had recently been cleared. Top that with a rude, condescending sales person, meaningless warranty and lack of integrity. Horrible experience. Tip. Never buy a used car without having a mechanic with you, especially if you’re a woman.
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June 2021 by Nakesha
If I could give them no stars I would I brought a 2011 impala from them put 4500 down only have made one payment and the transmission is know good at all and all any one at that dealership could say was I went over my warranty by 3 days and a thousand miles.......and I still owe 5000 on the car which means yes I have a car note and they said they could fix it for 1700 more dollars....I don’t recommend them at all I wish I never met these people and they don’t think that’s wrong at all.....Please stay away I would hate for this to happen to anybody else....It doesn’t make a difference if it out of warranty my last car dealership fixed the problem with no warranty because it just wrong to buy a car and in one month the transmission is no good at all especially if the car is 10,000.....you lied bout checking the fluids but it’s a lesson learned.....car had no transmission fluid in it at all.....black owned businesses suck especially this one
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May 2021 by Erik Dunbar
I was looking for an inexpensive 5-spd Ranger that wasn't in the Northeast (looking to avoid the rusted out shells up here). I found Michael's and they had a truck that met what I needed. Spoke to them a few times on the phone and they even accommodated me by texting me some additional pictures of the parts I wanted to see and a video of it running. I flew down on a whim to have a look and they held it for a day for me. I admit I was nervous about just buying a driving but they were very helpful, and even hooked me up with temp tags so I could drive it home. And it ran perfectly with no issues over the 530+ mile drive I took. Next time I'm looking for a vehicle I'll definitely include them in my search. Thanks for making this transaction so easy and for accommodating my special needs!!
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April 2021 by CHIRAQ HOOD REPORT
I purchased a vehicle. Runs great! Excellent service and they disinfect the office after each customer.
