Shell

Most Recent Comments

• November 2023 by Jennifer Campbell
  Quock and convenient
• July 2023 by Princess Noneya business
  Getting gas there is fine. More of a convenience not a choice. Very dirty and unclean. However, if you have an issue don't bother wasting your breath, staff are unhelpful. Have an issue with the car wash...don't bother asking the staff. What a shame. Highland Springs has gone to poo. Very sad and disappointing. We can do much better and we should!!!****If you have an issue with the car wash or codes get the # from staff to call Steve G. (He's the one that takes care of the car washes. He's very kind and understanding.****
• June 2023 by david blackett
  Paid 13.00 for a car wash ? no receipt paper for code? Store closed No employees available for reprint hours state 24hrs?? Seems simple give a new code or refund (and at least apologize)instead I was told NOTHING can be done and treated as if it is my fault. I took a picture of my pump with time stamp screenshot of charge.When your frontline can not do something for a customer it is not their fault and I was never frustrated with their response I asked for the incident to be escalated to someone who can. I was going to leave my info so that person can contact me BUT the clerk called some one who did not even hear my concern and said tell him No there is nothing she can do! over speakerphone from behind a plexiglass divider.13.00 is not going to make or break me I still went to the self wash on 9mile and for $2.00 I sprayed my car down. I don't like the idea of throwing away money or in this case being robbed/scammed out of my money!
• May 2023 by Aaron Farrar
  Every time I come here in the morning the attendant is in the restroom. Almost every day, so I go somewhere else.
• March 2023 by Tammy Burke
  The prices are always wrong . And the lady that works in there at night is very rude
• March 2023 by Scott Hackenburg
  I love coming here, always the cheapest gas in the area, especially Thursday's . The atmosphere is good and it's right off the highway! Perfect stop for adventures into and out of Richmond!
• September 2022 by Kay Magsi
  Matt and ALL the staff were VERY Helpul, Kind and Diligent in resolving Any and ALL issues!! I WILL BE BACK!!!????
• June 2022 by Purdy Girl
  Getting gas there is fine. More of a convenience not a choice. Very dirty and unclean. However, if you have an issue don't bother wasting your breath staff are unhelpful. Have an issue with the car wash...don't bother asking the staff. What a shame. Highland Springs has gone to poo. Very sad and disappointing. We can do much better and we should!!!****If you have an issue with the car wash or codes get the # from staff to call Steve G. (He's the one that takes care of the car washes. He's very kind and understanding.****
• October 2021 by Wylesia Anderson
  My card was overcharged at the pump and they did nothing to solve the issue!
• July 2021 by Charles Mccoy
  Waited for 15 min exactly due too using the bathroom signs on both doors that was locked me personally I think that is extremely too long for someone to use restroom even a dukie shouldn’t take that long
• January 2021 by Leighton Paquette
  The pumps may be open 24 hours but the store is not. When is the store open? Good question. That depends on whether or not they have someone working, or if they're on time. But the store is always closed sometime between 11-midnight.They haven't had cooked food in the 5 years I've lived nearby, but confusingly they still have all the signage up.The owners are always nice, and the employees are usually helpful.Three stars because of the inconsistent operational hours, and it's cramped even when it's empty.
• August 2020 by Matt Loving
  Got screwed out of my car wash receipt because no one there and it 8am! Supposed to be open and it wasn't and because they don't replenish the tape at the pump I couldn't get it. Hire some people that will be there on time or get better management!
• October 2019 by Richard Thacker
  The gas pump would not print the receipt so could not get the code for the car wash and the person of foreign descent behind the counter was a j*** and would not give us our code for the car wash or a refund for the $8.00 paid for the premium wash. These people are crooks do not go there . The store is old and outdated as is all the food and products on the shelf.
• June 2018 by ZdenÄ›k Å mejkal
  Did not accept any of my european chip cards. I know this is not Europe, but we are using f**** standard - EMV! Don't you know magstripe is unsecured?
• November 2017 by Franiqua Brown
  I have been going to this shell for 3 years using my shell rewards and every time i go inside this dark skinned guy with dredds always messes up my fuel purchase and tonight he tried to get snappy at me after i told him he didn't apply my fuel points to my purchase. He told me i must didnt have any points but i know what i have he says that every time he messes up. I wouldve pished for an apology but he just wasnt worth it.