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October 2023 by Steven Phelps
I can't speak highly enough of Talley's Automotive Services and especially their standout mechanic, Bruce. From the moment I brought my car in, Bruce demonstrated an exceptional level of expertise and customer service that truly sets him apart in the industry. His deep knowledge of various car models and his transparent way of explaining complex mechanical issues turned what could have been a stressful situation into a reassuring experience. Bruce’s commitment to ensuring my vehicle was repaired with the utmost precision and care exemplified true professionalism. His friendly demeanor and the exceptional work done on my car have made me a lifelong customer. Kudos to the entire team at Talley's for creating such a trustworthy and customer-centric environment!
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September 2023 by Constance Y
I took my car for a brake repair around 3 months ago. The first time, they told me I needed front brakes, which I paid to be replaced. 1 week later, I started hearing grinding noises when pressing the brakes, hadn't heard that before. I took it back to talleys, they said I needed rear brakes, which I paid them to replace. After driving for a few days i started hearing grinding AGIAN. had the front rotors replaced. STILL HEARD GRINDING. Took my car to the dealer 3 months after the initial repairs for the same issue, only to be told I NEED BRAKES AND ROTORS. That let me know that Talleys never replaced them to begin with. I DEFINITELY DO NOT RECOMMEND THIS BUSINESS
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August 2023 by Chris Lindsey
Just kind of curious why I purchase the car from the somebody that was inspected there the month prior... I take it to a mechanic and they say it's no legal way that car could have passed inspections with bad tie rods along with a bunch of other stuff. Grayson is the inspector name that is on there I'm going to have to go ahead and turn this over to state
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June 2023 by Stephonia Jones
Had my state inspection done here and they were very nice and professional. Get there early ☺️Service: Vehicle safety inspection
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June 2023 by Cheryl Capehart
I was very disappointed. I tried for almost 2 weeks to get an inspection. Just about The only way to get one there anymore is to drop you car off. I'm a single woman with only one vehicle, so that didn't work for me!
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May 2023 by C Cancel
1-star review for predatory practices. I was charged $302 to get my vehicle off their lot for tow and 1 day storage.It was stolen and and recovered by HPD, Talleys picked it up from 2.3 miles away (6 min). According to Code of Virginia section 46.2-1209, you do not pay towing or storage fees for stolen vehicles. Even if that wasn’t the case, $302 for 2.6 mile tow and less than a day is excessive and predatory.Henrico PD should cancel any existing contracts they have with this company immediately until they stop further victimizing vehicle owners. Civil lawsuit will be filed.
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April 2023 by Virginia Hill/Bergin
Got my car inspection great service.
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March 2023 by Tiffanie Thompson
Amazing place and awesome people! Very honest and hard working. Will continue to bring my car for any issues. THANK YALL FOR BEING HERE WHEN NEEDED.Service: Vehicle safety inspection
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February 2023 by Joshua Belfield
Honest people and they do a wonderful job and all very nice to deal with
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February 2023 by Ree Lewis
I go here every year's to get my inspection. Love this place
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December 2022 by Steel Blue
Talley's Is one of the LAST "Old School" Repair Shops, that still believes in Quality, Economy and Value. And they aren't just some Business here, They are Friends and Neighbors. Just stop by ANY Day and see how Crowded they are, Lol ! And if you get there 1st in Line in the Morning, and IF the Work you need done is 'Do-able', you'll get your Vehicle Back that Day. Their Mechanics are Pro's, Bruce is my Favorite, but they are ALL Top Notch !!Services: Auto maintenance
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September 2022 by Sheena Mbundure
Excellent customer service. Friendly staff.Service: Vehicle Inspection
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June 2022 by Jamie Withrow
Always a great experience. Been dealing with little Russ, Rena, Christina, Grayson, Mike, and the whole bunch for years. If you want a place that will NOT rip you off go see Russell Talley. He'll always treat you fair!!
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June 2022 by James White (uncommon6)
Best, reliable and honest car repair. Safe for women they won't lie to you. Also you can buy parts else where and they will install, saving you money. Small family run business. Still the best. 6/15/22
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May 2022 by kitty carter
Got my inspection in only a few hours with no problem ?
