Advance Auto Parts at 119 N Main St in Hillsville is known for its exceptional customer service and knowledgeable staff. Reviewers highlight the dedication of employees, particularly Christopher, who goes above and beyond to help customers, even calling other stores and mechanics to find necessary parts. Customers appreciate the free services offered, such as battery testing, engine code scanning, and installation of batteries and wipers. Many express gratitude for the quick and efficient service, especially in urgent situations, like a dead battery during a vacation. The staff is described as friendly and patient, providing thorough explanations and support. The store carries trusted brands like FRAM, Carquest, and DieHard®, ensuring a wide range of quality automotive products. Regular customers can benefit from the Speed Perks loyalty program, which offers discounts on store items and gas. Overall, Advance Auto Parts in Hillsville is a reliable choice for automotive needs, with a reputation for compassionate and effective service.
Gotta love Advance Auto Parts: they had the wiper blade we needed and then put it on the car for us - in the rain and with a smile. Doesn't get better than that.
September 2025
They were great! Traveling from Virginia to Ohio, a dash light came on. They used the sensor, and let us know what was going on.😁
March 2025
The young lady was friendly and respectful also she replaced my windshield wipers so fast awesome experience