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February 2024 by Nathan Tucker
This CVS is the best one in the Wythe/Carroll area! There are many friendly faces here but one, in particular, stands out. There is a young lady by the name Skylar who works the window, and she is always on top of her job. Not only does she move cars through quickly, but she is always courteous and friendly, irregardless of how busy she is at the time. This type of service is extremely rare today! Thank you for employing people like Skylar! Please reward her for doing good in a day and age where most people simply coast through their shift just to get a paycheck!
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February 2024 by stephen rickstrew
The Staff is very polite and the pharmacy is completely professional… !
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January 2024 by Hayes Pierce
I left my prescriptions at home before coming to hillsville for Christmas. The pharmacy staff went above and beyond to get my medications on Christmas eve. Quick and freindly!
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December 2023 by Shannon Phipps
The line for drive thru is ridiculous. Call prescription in before picking them up
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November 2023 by Anita Cockerham
Went today to pick up prescriptions and was told they were not ready. I called in the prescriptions the day before to be refilled and the automated system said they would be ready by 2 pm that day. Has happened on multiple occasions with them.
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November 2023 by Megan Goad
Worst pharmacy they say come back an hour to pick up medicine and later they say that they are out of stock.
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September 2023 by Kathleen Nagy
Literally the worst pharmacy you could go to. I usually don’t name specific people but one really stuck out yesterday, her name was Holly and let me tell you she just didn’t know how to do her job. Coming from someone who has worked for cvs before, and I know how it works, she told me she can’t transfer prescriptions from one location to another, which is absolutely false. She just shouldn’t be working there in my opinion.
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July 2023 by John Vance
Been here for a handful of vaccines I scheduled online, and they said they don’t “do appointments” and were rude and dismissive. For my COVID vaccine, they filled out my car and then forgot I was even here, waited for half an hour only to deal with an angry pharmacist. Walgreens is only another 15 minutes away, I’ll be going there from now on. These folks are just too rude and disorganized.
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June 2023 by Jonathan Werntz
This company is just absolutely they never have meds in stocks when you need them there prices are atrocious they never have anything filled in timely manner loses you prescription and medications #CVSFAILS will be moving my business elsewhere and if you have common sense you will to especially if you need your meds on time
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April 2023 by Jake Lee
Had to wait a full 24 hours just to get my meds it's crazy. Never gonna come back.
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February 2023 by Richard Hubble
As I read other reviews I have noticed a lot of negativity, I personally have only been there once but autumn and a few other girls there went beyond my expectations to help me get my medicine filled. The mix-up was I had my prescription sent to Radford CVS and of course they was closed on a Thursday so I had my doctor resend the prescription to Hillsville, well the system wouldn't let me get my medicine because it was already processing at the Radford store so autumn that night went ahead and fixed it to where I could pay out of pocket for my medicine and all I had to do was come back in and get refunded once the Radford prescription was canceled. I went back to the store today and not only did they instantly give me my refund but they also replace what medication was missing from my prescription. Kudos to you guys, greatly appreciated and the staff was very friendly.
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December 2022 by Bobbi Trudell
Pharmacy hours listed online has open but that's not correct. Apparently we need to watch for the signs on the doors that say closed.
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October 2022 by Robert Carter
I came by today around 2:58 PM and the drive thru was shutdown. I went around front and the parking lot was packed. I'm handicap and I unable to stand for any length of time. I know from before I was handicap that a full parking lot would mean that there would be a long wait. What I would like to know is, how is someone that is handicap and unable to stand for a long period of time supposed to pickup thier medicine that they need. The Drive Thru should always be open due to the elderly and the handicap people in our community.
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October 2022 by Dustin Quesenberry
This place is a joke. They never have the medicine ready.
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September 2022 by Thorfin Thorfin
Rude, slow staff. The Pharmacist asks many questions about simple antibiotics and did not fill it as prescribed . I moved my prescriptions to the VA. Much better service and they fill your RX without stupid questions and filled it correctly, unlike CVS. My Doctor said the Pharmacist thinks he's a Doctor and they should never ask those kind of questions asked of me. The Pharmacy Tech turned away family that is a cancer patient for a covid vaccine saying it's to early and was very rude about it. The CDC guidelines say high risk patients should get a booster at 4 months. Her last shot at the time was 5 plus moths ago. Went to the health department who gave the vaccine no problem and advised to avoid CVS as they have been in the news for messing up vaccines.