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January 2024 by William Garofalo
My encounter was because of a traffic accident resulting in my car being towed by Russell's. As unfortunate as that was, the flatbed driver, Mr. Shoup was a gem of a guy. The owner / operators of the garage were fantastically helpful and courteous as they could. If my experience with them, as TOTAL stranger, with a totaled car, is their normal manner, these guys are the real deal. A credit to the towing world.
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January 2024 by Cynthia Lopez
Rick was awesome! Excellent job guys. Thank you!
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December 2023 by Justin Kline
Just recently seen this place estimated $800 for a basic tune up!!! LOL!!! As many shops, will take full advantage of a woman. Unbelievable!!! Crooks and thieves, stay away from them.
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October 2023 by carl shockley
Very busy so schedule ahead. They do good work at a fair price, thats why they are busy.
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June 2023 by Bobby Quesenberry
They are the best,there crew are very knowledgeable and fix your problems on your vehicles and explain what there doing as well I highly recommend them to anyone. They have fixed vehicles for us that others couldn't
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June 2023 by Travis Harvey
Definitely do not leave any valuables in your vehicle because they won't be there when you leave
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May 2023 by Maria Brenza
I've been here twice now and both times these guys were excellent.I love how its a small spot with very down to earth gentleman and I couldn't have been more comfortable as a woman being there. First time was an alignment and it came out perfectly. This time around I needed my transmission fluid changed and the gear shifting is noticeably smoother. They got me right in on time for my appointment and I was out quickly. Prices are very reasonable.Service: Auto maintenance
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April 2023 by Brian Jones
Awesome experience here getting my car inspected. Great people and great service!
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April 2023 by Charlie Tuna
To numerous to detail talk s good talk but no cigar sServices: Auto brake repair
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March 2023 by tbone116
Great service! We were headed back to Ohio from Florida and had a break down. Russell's towing was highly recommended by to locals.
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December 2022 by Cathy Riggins
My husband and I were very impressed with Russell’s Garage! They took us right in and everyone working there was very professional, courteous and kind. We will definitely be taking our business to this garage in the future. They have a waiting area and I would feel comfortable going there myself as a woman. It’s so refreshing to find a professional mechanics shop in our small town of Hillsville? bonus there’s a NAPA store right next door!
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July 2022 by Steve R
My alignment came out very good, just in time for a long road trip. I would have given 5 stars, but there were 2 existing unrelated problems (1 turned serious on my trip, but was worked around) that were easily observable; that should have been mentioned. I know I didn't ASK for a diagnosis or pay for such, but when doing an alignment it would be wise to mention to a customer that there may be an oil leak or other issue if it's easily observed while doing an alignment or other services. A small oil leak could lead to a fire at the cat....J.S.
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July 2022 by Alice Villalobos
They fixed my ac now I can drive in comfort. They was very nice and got it done quickly very pleased
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July 2022 by Elizabeth Thaxton
Towing very rude tow truck driver prefer Bert's towing by far very un profedsionalberts way better service
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June 2022 by Steve Martin
Locked myself out of my truck on a job. They had me rolling in no time. They are great.
