Public Storage in Hollins is a clean and secure facility that offers convenient storage options. The process to rent a unit is simple and straightforward, with the added option of online eRental to skip the counter and go directly to the unit. Customers appreciate the friendly and helpful staff, especially Sara, who has been praised for her excellent customer service and willingness to go above and beyond. Many have been long-term customers, with some renting units for years while their children are in college nearby. The facility is well-maintained, and the staff’s professionalism and kindness create a positive experience for all visitors. Overall, Public Storage in Hollins is highly recommended for its ease of use, security, cleanliness, and friendly service.
Greatly improved experience from years ago. The girl in front does a great job, is well trained in her position... I wrote a bad review 4 or 5 yrs ago but things have improved greatly here thanks to Sarah
November 2025
Sara was a great help! We're in the process of down sizing and didn't know where to start on figuring out the size unit we would need, but she helped us figure it out pretty quickly. Very simple process, all done in one day!
November 2025
This was my first time renting a storage space. The facility is clean, the process was easy and the staff Sara was amazing and went over and beyond to help me when I had an issue.
