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January 2026 by Adelia G
Absolutely pleasant and helpful !! Will return for sure!!!!! Thank you
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January 2026 by Heather Finch
Shannon is very professional and helpful with all my needs for my storage unit.
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January 2026 by robin Jordan
Very friendly. Would come back again
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January 2026 by Dontaves Wiggs
Miss Shannon delivered truly world-class customer service from start to finish. From the moment I interacted with her, it was clear she genuinely cares about people and takes pride in what she does. She was professional, patient, knowledgeable, and went above and beyond to make sure everything was handled smoothly and correctly. Any questions or concerns I had were addressed with clarity and respect, and she never once made the process feel rushed or transactional. Her attention to detail, positive attitude, and willingness to go the extra mile set her apart in a major way. It’s rare to come across someone who combines excellence, integrity, and kindness so effortlessly. Because of Miss Shannon, my experience was not just good — it was outstanding. She is an absolute asset to her team, and I would highly recommend her to anyone looking for top-tier service.
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January 2026 by Shenika Perry
Great Customer service from Shannon and Jade!
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January 2026 by Astrid
I was pleasantly surprised by the condition of this climate controlled facility. Super clean everywhere. The elevator is big enough for everything and the flat carts provided make moving things in and out a breeze. With the app, the doors open with a touch. No need to enter codes. They provide a lock, which is nice, and there is enough room to maneuver through the hallways even with awkward sized items.
Highly recommend!
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January 2026 by Peterson Occilien
Overall I highly recommend Extra Space Storage, especiallyif you're military. If you’re fortunate enough to work with Jade, you can be assured that you’re in great hands. Thank you, Jade, for your outstanding service! I will definitely return in the future if I need storage again!
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January 2026 by ROYALTY with VONNY G (Yvonne Gaudard)
Ms. Shannon was kind and took time to explain my plan and the storage place is smelling better and got rid of the old smelly carpet in elevators
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December 2025 by Tomyka Stith
Shannon Shannon Shannon!!!! Amazing!! Personable knowledgeable informative amazing!! She was amazing! Key word…amazing🥰
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December 2025 by Amna Al-Sulaimani
Shannon is so amazing! Very Honest, efficent and east to work with! She helped me in minutes made it my day better! Definitely needs a raise :)
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December 2025 by Vincent Walker
Shannon has been very good and helpful to me in the time that i've been with extra space storage. Even when I'm having issues, they find a way to help me out.And I really do appreciate it , and I'd like to say thank you to Kyle as well
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December 2025 by Aubrey Sanders
Shannon was so helpful during my move . Thank you so much !!
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December 2025 by sqwishydj stop
Shannon was very helpful jade
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December 2025 by Belinda Snead
Seems like every month the prices goes up. Ready move out of there
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December 2025 by smoke1luv
Very very helpful on deciding the best size unit for my needs.
