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February 2024 by Genesis Marrero
I was stranded at the top of a mountain 20 minutes away from here with one bar of cell service and called here in hopes that they would be open. Roy answered, and while they would not be open by the time I found a tow service through roadside assistance, he gave me the number to a good local tow service and hotels. While I was still figuring out what to do, he actually called me back saying that his son just so happened to be driving through the mountain and could take a look at my car. His son DID ARRIVE and not only did he look over the car and said it looked okay to drive, but he ALSO took the time to teach me a certain way to drive my car to avoid the issue happening again. This was essentially a GODSEND because my home was 2.5 hours away. Made it home safe and sound and if for some reason I ever end up broken down in Bath County again, I know where I'm going.
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November 2023 by Regina Bailey
Always treated fairly and honestly.Wouldn't go anywhere else.
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Great people over at Burns treated me like family. I will go back to them.
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April 2023 by Yolanda Starkey
Very nice men and are reasonably priced. I will return.
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December 2022 by Debbie Lovelace-Engel
I had just moved to the area and had no idea where to go for tires and inspection. I looked up auto repair garage's and found Burn's auto and decided to go there. Although they didn't have my correct tire size they never stopped looking for me until they found a place that could help me that very afternoon. It was great customer care! I appreciate them very much!Service: Tires
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December 2022 by Debbie Engel
I had just moved to the area and had no idea where to go for tires and inspection. I looked up auto repair garage's and found Burn's auto and decided to go there. Although they didn't have my correct tire size they never stopped looking for me until they found a place that could help me that very afternoon. It was great customer care! I appreciate them very much!Service: Tires
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November 2022 by Will Mahone
My 2020 SUV has all the latest electronics. Except when we’re in Bath Co, Va, it won’t start, there are nine! error codes and the emergency brake is locked on.My dealer is 1.5 hrs away and did all they could on the phone for this warranty problem. I called the manufacturer’s road assistance line who asked me if I was safe several times but could not find a tow anywhere in their warranty network.Having had a great experience with our local Burns Auto Repair in the past, I called them for help.About an hour later, Austin Burns stopped by my house with a scanner to release the brakes and referred me to Jerry’s Wrecker Service here in the county who called me and said he’ll get it to the dealer before lunch tomorrow.Austin and Jerry represent the best of personal and professional services in the rural parts of America. I highly recommend them if your technology gets away from you.
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October 2022 by Thomas
I really like these guys. A bit expensive but they do a great job ?
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August 2022 by black queen fun funny mama
Friendly understanding staff one of my favorite place to take me car
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July 2022 by Lynne Schwabe
Best auto repair--caring, smart and able to diagnose difficult car issues.
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June 2022 by Sadye H.
I'm from Indiana and I drive all the way over to let Burns handle my baby. Shelia was a farm truck when I got her and she is now and was looking like she was on her last leg but to the efforts of this awesome Auto Repair she lives on and fiercely for an affordable price. A bonus are the people behind the wrenches are all Fantastic Humans and also hilarious and charismatic.
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April 2022 by Christine Browne
We were trying to get a Uhaul cargo trailer, lights wouldn't work, called and explained we were trying ro get on road, they got us in, fixed our problem and were a blessing . Professional, compassionate , honest.Service: Electrical
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April 2022 by craig lynn
A family owned garage. Always helpful, always polite and get the job done right. All of these guys were raised old school style. God Bless them.
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February 2022 by Fred Forbes
Excellent shop. Well tooled,professional,clean. I would recomend them fir any of your automotive repairs.
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February 2022 by Jamie Walton
Best service ever..and they was fast and very nice I recommend if u want your vehicle fixed right give em a call..they stand behind there work to
