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September 2021 by Rebecca F.
First of all, this gas station is way over priced compared to others. Second of all, the gentleman they have working is one of the rudest people I've ever met!!! I hope & pray that Shell addresses this employee's scary, aggressive & offensive behavior. I fueled up, used my credit card at the pump, hung up my fuel pump & left my station in perfect condition; everything was fine and dandy. I started to drive away & the attendant comes screaming at me because there's a fuel pump on the ground but I did not drop it on the ground but he's blaming it on me and calling me a liar and literally in my face harassing me! WHOA!!! I have never felt so threaded before & the audacity to get up in my face yelling at me WOW! So disrespectful! I hate to say it but he did have a very thick accent so maybe he & his culture thinks less of women, I don't know, but never have I experienced anything so off-putting as this & I highly doubt he would do that to a man! I cannot recommend supporting this local business if this is the way they treat customers & think it's OK to yell at people & make them feel inferior. Go get your gas somewhere else!!!!!!! FYI Shell Corp - I was here on Friday, September 3 at 3:45pm. I have to add that sadly this seems to be the norm here from reading other reviews.
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May 2019 by Matthew H.
Average Shell gas station. I saw someone hand over a wad of cash to someone; nothing else too eventful went on here.
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April 2019 by Rayman S.
Paid $130 for an oil change. They said they did the multi-point inspection, but they pretty much lied about all of it. They didn't put air in my tires, but they said they did. After I left, I noticed the tire pressure was still low so I had to go to a gas station and fill the tires with air myself. They said my check engine light was off when it's clearly on. They said exterior lights all checked out okay, but my front headlight is out. They said they inspected my air and cabin filters when I never saw them do it. They didn't top off my windshield washer fluid although they said they did. They also spilled oil on the serpentine belt causing it to squeak. Since they lied about the above items, I can't trust anything else they put on the service checklist.
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January 2019 by Linda P.
The staff here is wonderful. I had a flat tire and could not make it to a repair shop. I have no clue how to change a flat tire. There were two men working, both busy, when I walked up and told them I had a flat tire. Without any hesitation, they helped me. The young man was unable to pull my car into the shop to fix it, but went outside in the freezing cold and fixed it in the parking lot. They didn't even charge me a thing!
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January 2019 by John F.
Since I was on the move and need fuel, this tiny gasoline station did the trick. The fas saw pretty inexpensive and I filled my car up with gas. The gas attendant didn't speak much, was pleasant enough. The bathroom which is unisex was clean and warm. Some heat is pumped in to this small room. Sitting on the royal throne with your pants to your ankles, your going to really feel the heat. There is A** To Mouth machine is just outside exposed to the cold. Nice little location and very convenient.
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October 2018 by Tremeshia E.
My partner went to this location after picking our car up from the service department at Mercedes of Tyson's Corner. She ran in for a Snapple and handed the clerk a $20 bill to pay. The clerk snatched the $20 bill, accused her of passing counterfeit money, tore the bill in half, and called the police. Since my partner was en route to retrieve our children from school, we had to place an urgent call redirecting them to the paid aftercare service so they wouldn't be alone. They are 6 and 8 years old. While waiting for the police, my partner asked the clerk to test the bill with a counterfeit pen several times. He refused. Upon arrival, the police were able to test the bill and determine that it was, in fact, real. Though now it was in two pieces. We have no clue why the guy thought that a person driving a newer model Mercedes would need to pass a fake $20 for a Snapple. In truth, he probably shouldn't make assumptions regarding the legitimacy of currency without a counterfeit detecting pen. I don't care if she'd been homeless. Who treats people that way? My partner was shaken by the entire experience. This location is clearly staffed by incompetent, racially profiling jerks. (My partner is African American.) The clerk's behavior today has cost us time, embarrassment, aftercare fees, and shaken our faith in humanity.
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March 2017 by Benjamin E.
I think this place makes enough money by it's convenient location, so employees are rude and don't give a crap for your business. I asked the guy (shameer) to turn on the air pump even to i got a full gas thank, he wouldn't. And when i told him that its illegal and i would leave a review he said "do whatever you want".
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March 2014 by Katie S.
I will purposely drive from Reston to Springfield via Tyson's just to stop at this gas station if I need gas on my way home from work. It's easy to get to off of the toll road and easy to sneak around Chain Bridge to get back onto the hot lanes. Prices are reasonable for the area and the pumps seem to be well maintained. It's nothing fancy, but it's A-OK with me!
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December 2010 by Norry H.
This is the closest Shell gas station from where I live and I love Shell because I think my car's engine noise is quieter with Shell gas than with Exxon or any other gas. My only complain is that the wind washing water is constantly dirty and muddy. Yikes!
