“I packed a 5x15 unit and did not open it again for four years. When I went to retrieve the contents, the facility access code worked, the lock that I purchased from the facility easily opened, the unit was clean with no signs of bugs, and the contents were undisturbed. I swept out the unit, left the door open, and used their online email to inform them of the move. The facility manager replied with a very nice thank-you message and my account was changed to a zero balance. So easy!
I did talk to/correspond with the corporate and the local office a few times over those four years always with success. They answered my questions in a prompt and friendly manner.
Despite about a $20 price increase over those four years, this facility is still the cheapest in the Tidewater area.
If I ever need storage again, this company will definitely get my business.”
“I have nothing but the best to say about Ivor Self Storage! They are reasonable and work with you if you are struggling!! That in itself speaks a whole lot to me, most places are QUICK to caution off your unit for default. I will ALWAYS choose them when needed!”