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February 2022 by Regina Wilson
Friendly atmosphere and well communicated
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February 2022 by Tracey Thompson
Good friendly people
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February 2022 by June Hamlett
Exactly the services I need
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February 2022 by Robert Swenson
Fast and convenient
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December 2021 by Amanda Overton
Fast friendly service!
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May 2021 by Robin Brostovski
First, way too expensive. Second, there really wasnt any communication from the reps. We would have liked to talk about what we would be getting back, why we didnt get as much as we thought we would, etc. They never took the time to tell us what they were doing and why.
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April 2021 by Ed Prezioso
The team in Keysville, VA is professional, efficient, and easy to work with. Working virtually has been a pleasant surprise; having the ability to upload documents at my convenience has been a real time saver. I love not having to wait in the office and bet your associates are able to do a better job being able to look over our documentation in a quite and focused way.
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April 2021 by Kim Drake
Very informative and I'm glad I did business with the office.
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April 2021 by Michael Jones
Nice atmosphere ,great staff and clean building
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April 2020 by Verna Seckman
T.A.X. had all our information which made the process easy.
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March 2020 by Ellen Mathews
I went to H&R Block, Keysville about a month ago and had Colleen do my taxes. I had gone to TAX in Keysville for several years before they were bought by H&R. This time I had to pay IRS a substantial amt because of earned income from the forestry service. Colleen looked at the papers the forestry service gave me for the irs and did not do anything to my return for this earned income except add to my earned income. She also did not add the refund for last year even though the proper form was with the papers that I gave to her. Also I had a deduction that is to be taken off over several years.she took the deduction off BUT did not subtract that amount and transfer the new amount forward. That would hurt me because I or whomever does my taxes would think I have an extra year to deduct. I would not know that for several years. IRS would get me in a few years for that mistake. I did not have a good feeling about her lack of question and the timber income. I had someone else amend my taxes. GUESS what I will get all of my money back plus. I paid TWICE to have my taxes done BUT at least now I can rest easy. I did say something to H&R Block when I picked my original form up but before I new the extent of the errors. They would amend my taxes but they would have to talk to “the boss” about the fee. 3 weeks later they have not called me back so far. Will I go back. NOOOOOO the new person took about 30 minutes to research the website that was on the instruction sheet that I had shone to Colleen from the forestry service . They asked me a few questions and came up with several more deductions That made a difference in my taxes. I will get the money I had paid to IRS PLUS a small amount more. If you do not feel comfortable with them ask to amend your taxes by them or someone else. I will not go back
