“NAPA is always a good destination for vehicle parts. The knowledge of staff here is matched by none. Even if they don't have what you want they go out of their way to research the issue and offer a solution. Even if the solution does not mean a sale for them. I highly recommend this location!”
“My hometown Advance Auto has given me the confidence to visit other Advance Auto locations whenever I am need of automotive parts or know how. A few weeks ago I was left with a terribly noisy exhaust issue and found the nearest Advance Auto in Roanoke Rapids, NC, and just like that, problem solved. The rest of the 3 hour drive home was effortless and stress free. But I wouldn't have been so calm about the whole ordeal had I not first gotten familiar with the extensive inventory at the Kilmarnock store. Ravanne and her team have always been very helpful in finding the right parts to get my projects moving forward. Even when parts need to be ordered, they arrive so fast, it's impressive, especially for a more rural location where shipping often takes additional time.
I am just a hobby mechanic, so I'm always impressed when Ravanne or another team member can take my description of problem and explain potential solutions. Just today when I visited, Ravanne helped someone with a unique part from an older vehicle and while the part wasn't in stock, she got it ordered and the customer was ecstatic. It was so cool.
The consistency of care they provide is why I will keep coming back. Thanks!”
“My car's air conditioning went out and needed more refrigerant. Charlie was incredibly helpful and went above and beyond to make sure everything was working properly. So grateful! Highly recommend this store!”
“The guys at Classic Collision went above & beyond with customer service when we needed a front bumper replaced. From the moment we first met them, they were extremely warm, inviting, knowledgeable, and helpful. They worked in an extremely timely manner, and kept us updated on when parts arrived, service began, and when my car was ready to be picked up. The work they did on my car looks phenomenal, and I swear it even drives better since they worked on it. I highly recommend going here for auto body and car repair needs. I would give them 6 stars if I could!”