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April 2024 by Johnny Kenney
Great place, and people are very friendly.
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July 2023 by Melinda Dixon
Owner stated a part needed to fix a lift Lazy Boy chair would take approximately 10 days. Called 14 days later, the part had not been ordered. The individual responsible for ordering the part was on vacation, with no employee working that day aware the part was to be ordered.
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December 2022 by John Guzak
It's not often that you find such a wide selection of high quality furnishings and interesting appointments in such a helpful, no-pressure, and genuinely friendly environment. I bought a sectional for the living room quite a while ago, but couldn't take immediate delivery because I was renovating my house. W.F. Booth generously offered to keep it on the floor until I needed it (which I'm embarrassed to say was a very long time). When the time came for delivery, I discovered the sectional would no longer fit. I was afraid nothing could be done and I would have to take it anyway. That was not the case.W.C. Booth's management simply asked if I would like to pick out something else, which I did. They then credited my account, sold me the new furniture, and promptly delivered it. That was not at all what I expected. It turned out to be a refreshingly surprising exercise in great customer support. For that reason, (along with the vast selection and genuinely competitive pricing), I highly recommend this exceptional Kilmarnock business. With pleasure, I give W.C. Booth and Son five stars!P.S. A special thanks goes out to Cynthia who helped me easily find the replacement. She has a true sense of style.
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December 2022 by Frank Yarina
Best furniture showroom I've been in years, and the staff are very friendly (and not overbearing). Place is a lot bigger than you expect from the inside and quite a bit of furniture and household goods to choose from. They also offer custom order merchandise if they don't have instocks. Itwms your lookomg for.
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April 2022 by Kate Poffenberger
Bought Northern Neck sign , they have alot to see
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February 2022 by Ashton Harrison
Not only did they have many choices of recliner chairs and side tables to go with them, they offer delivery and stand behind their products. They came to fix (for free, no questions asked) the control on our chair and it was probably our fault! Will definitely use them again!
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November 2021 by Connie Armistead Fullerton
If at all possible shop locally. And Booth Furniture is a great store for fairness and understanding of their customers needs. They are willing to work with their customers needs. I highly recommend Booth Furniture.
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August 2021 by Robert From NY
Located on both Main St and an E Church St side, this spacious home furnishings store has ample furniture as well as abundant decorative accessories throughout the store to chose from. Various vignettes flow through the store by category .. recliners, accessories, sofa beds , flooring, fabrics, and more.They truly know their customer base and popular looks and needs for local area buyers as many “sold “ signs dotted the selling floor.If you’re in the market for home furnishings, this just might be the one stop you need to make.. Why not visit the store and see for yourself?
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July 2021 by Becky Hutto
This is the most awesome, accommodating staff I have ever experienced. Their superior knowledge provides knowledge and experience. Avery caring staff!!!
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April 2021 by April Morrison
This is the worst furniture store I have ever had the mispleasure of dealing with. Stopped to buy a coffee table and fell in love with one, was in the store for 30 minutes and had to leave and come back later for someone to let me purchase it because at the time all the employees were too busy playing with a dog in the store named Pippa. In the store, almost none of the employees wear masks and will get right up next to you.I was told they had free shipping to fredericksburg, which was the main reason I bought the coffee table, and they told me to give them a date of when I was moving and they'd have it shipped. I called and gave them the date I'd need it, and was told on the phone that they'd have to see. Never heard back from them. A week later, I had to come back to the store to ask about it and no one knew anything and I was told "we don't ship that far". So I arranged to pick up after the rain stopped. I called as I was coming back to see if they'd have it ready for me to pick up and was told "well I don't know, is it in the warehouse or the main floor?"One employee who was working on some furniture made my mother very uncomfortable as she mentioned she'd be helping me pick up the coffee table with her pick up truck and the employee responded "ooh pick-up trucks, I like girls who know how to drive pick-up trucks."There were other issues as well with picking up the coffee table, but all in all, Booth's is unprofessional, the employees act like they have no idea what they're doing, and while they have good furniture, it's not worth the hassle to buy it from them.
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November 2020 by ADRIANA GONZALEZ
Very friendly and helpful. Such a great selection of home needs and great quality!! Prices are also very reasonable and lots of beautiful unique pieces! I will definitely go back over and over again!
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November 2020 by Tommy Samuel
We bought a bed room there. They were great. We went through everything looking and they found exactly what we wanted. Great attention to detail. Good people.
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August 2020 by Harieta Zegrea
This is a very nice furniture store w a wide selection of furnishings mainly geared to the coastal life style of leisure.There's plenty to choose from if you are not in perpetual vacation mode as well. Good brands carried , skewing towards expensive but good to excellent quality. This is furniture to have, use and enjoy for a long time. The store doesn't carry edgy , hyper-modern styles but if you are looking for clean lines, comfortable, lived in kind of vibe, you are in the right place. Another nice touch is the customer service w option to order and customize your choices.
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August 2020 by Rick Clark
Would not shoo anywhere else.
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July 2020 by C. Wallace DeWitt
A mainstay of Kilmarnock retail for multiple generations. A wide and carefully curated selection of furnishings, with friendly and attentive service.
