“This STORE AND PRAISE GOD ? FOR THE STAFF. IVE GONE THROUGH PURE HELL DEALING WITH VERIZON CORPORATE AND ALL THE REPS I'VE ENCOUNTERED AT SHORT PUMP (BESIDES ISAIAH-GOD LOVE HIM)... I HAVE A ZERO BALANCE ON MY BILL ON SET ON AUTO PAY AND IT'S PAID EVERY MONTH ON TIME MY ACCOUNT IS A BUSINESS MY BUSINESS CREDIT IS WITHIN THE TOP 3% OF BUSINESSES IN THE COUNTRY AND I PAY ABOUT $300 A MONTH FOR SERVICE FOR A PHONE THAT I DID NOT HAVE SERVICE ON FOR ALMOST 2 MONTHS FOR AND I OWN TWO BUSINESSES. THEN WHEN I RECEIVED A SECOND REPLACEMENT DEVICE BECAUSE I PAY ASURION FOR INSURANCE FOR MY SERVICE DEVICE REPLACEMENT AND WE DELIVERED A DEFECTIVE DEVICE BETWEEN ASURION AND VERIZON THEY KEPT PASSING THE BOOK TO EACH OTHER AND NO ONE WAS TAKING ACCOUNTABILITY AND OR THEY DIDN'T LIKE ME BECAUSE I HAD THE AUDACITY TO BE FRUSTRATED CUZ I'M PAYING $300 A MONTH FOR A PHONE THAT I CAN ONLY MAKE A 911 CALL ON I CAN'T EVEN MAKE A SEX ONE ONE CALL TO CALL FOR HELP AND THEN AT ANY RATE I WAS ABLE TO GO TO THIS LOCATION PER CHANCE I ENDED UP TO BE IN KING GEORGE FOR THE WEEKEND, I'M STOPPED IN THAT STORE CUZ I WAS BOUND AND DETERMINED CUZ I HAVE A ALSO A BRAND NEW AND $1,600 TABLET FROM SAMSUNG THAT I PURCHASED AT VERIZON FOR MY BUSINESS THAT I HAVEN'T EVEN BEEN ABLE TO USE CUZ I CAN'T REMEMBER THE SCREEN LOCK AND NOBODY CAN SEEM TO FACTORY RESET IT..... ANYWAY I'LL STOP HERE THE GENTLEMAN THAT HELPED ME REALLY AND TRUTHFULLY, HE MADE MY WORLD GO ROUND AGAIN AND a specifically ask for his name and he gave me a card with his name on it which is in the car right now and it's snowing so bad I haven't flown out to get it but very professional gentleman with long locs and the whole entire staff around him were so professional with each and every person that they were dealing with. I don't mind traveling over an hour on 20 minutes to just deal with him forever. Thank you so much for getting my phone to work sir when I find your card in the car.... I'll this comment and post your name thank you sir for your kindness and friendliness and diligence”
“I usually hate going to the phone store I always feel like I am getting lied to. That being said Christian and William are extremely knowledgeable and made my husband and I aware of everything we were getting into. I honestly can’t recommend the store and these two enough!”