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December 2023 by Lisa Kay
We had an amazing experience today with Taylor and Lianna helping my Niece from Ireland get her phone sorted out we truly appreciate your compassion and kindness you both are an asset to King George. Merry Christmas thank you for making the process easy.
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December 2023 by David Adams
The ladies were so helpful and I was very satisfied with their services. Verizon itself is a different story
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October 2023 by Kenny Meeks
I gave 3 stars because version sends these text messages constantly saying respond with Y to win this or that just to say someone could have a chance to win 10,000 dollars or some type of sweepstakes thing. It is false to say that there is a chance to win something when there is no chance to win something because billions or millions of people get the same text.
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August 2023 by Marilou Bray
Only one employee was there. He was doing a great job but there were 4 other folks ahead of me so I left. Not his fault, he was doing his best and was very patient with the customers he could serve.
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August 2023 by Jeffry Graham
Not impressed with the woman working today, seemed a bit rude when entering (I'll be with you when I can), not even a hello, welcome to Verizon. Then, insisted we move to her computer instead of helping us where we were.Employee's name is Lianna S.
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June 2023 by Payton Anderson
Kevin B. was absolutely great. When presented with a strange situation, he was able to solve it and was very helpful through the entire process. Thank you so much for your help Kevin!! Give this man a raise!!
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March 2023 by Ann Firth
All the staff are professional and helpful. I worked directly with Cheyenne. Her customer service and sales are a great representation for Verizon employees.
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February 2023 by Virginia Irby
It went great Cheyenne was a great help,You need more like her.
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January 2023 by Dimitrios Konstantinou
Cheyenne is amazing! My mother was having issues getting things sorted out with her account using the 1-800 customer service number. I took her into the store & Cheyenne used her knowledge & experience to resolve the issue quickly & completely. We truly appreciated her time & her help. My mother's experience on the phone with customer service could not have been worse, but Cheyenne got things sorted out quickly like a true professional. Thank you again, Cheyenne!
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December 2022 by Travis
Terrible management, the two female managers should be fired as soon as possible. Snotty, disrespectful, and laughed behind my back.Tiffany also took my screen protector off without telling me about a restocking fee so I had to wait until I had the money and go without a screen protector or pay for one again. After that was done, I figured out that the restocking fee was taken out of the money I get back from returning the phone and that I never had to pay anything up front. Those chicks like to watch people suffer.I seriously don't like calling people's names out but this is needed, their names are Tiffany and Leanna.Also, they scammed my mom.
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November 2022 by Canine Handler
This company is trying to scam us on devices with no contracts (won’t give us our rebate) be warned especially if your military and have to move to an area without Verizon coverage.
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April 2022 by Raymond Bell
Great phone deals. Better rates than Sprint or Tmobil. Super coverage. 10 out of 10.. the employees are very professional and knowledgeable of their jobs and accessories that they offer. Great place to shop for new phones.
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April 2022 by Jel Car
I was a employee my manger was Tiffany well today I contacted about my paycheck and this is the response I got I don’t care who you are don’t disrespect me and as a manager this is not how you talk to someone I will be contacting corporate about this
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February 2022 by Fred Page
Matt was very helpful with helping me find exactly what I needed. He was very knowledgeable about the device he was helping me with. Great customer service and highly recommended.
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September 2021 by Andrew Foglesong
Great and painless experience. Went in to buy/replace broken phone and both ladies were kind, helpful, and attentive. They even went out of their way to get the model I wanted, which wasn't at the store, instead of pressuring me into something else!
