-
March 2024 by Mike B.
Trying to get help in this store is virtually impossible. The only associates I saw were the ones working the cash register and the two in the dressing area. It's absolutely ridiculous that a store like this only has one dressing area open with five open stalls. There were 12 to 15 people in line waiting to try things on. Cole might have some good values, but this nonsensetruly made me go somewhere else to shop.
-
March 2024 by Rubab Ahmed
Its okay
-
February 2024 by Sally Shaker
I used to shop from Khols for years now, It’s really a great place to shop for kids, ladies and men’s with fair prices..I was there on Monday and one of the cashiers his name Caven or Calven was so helpful and nice with me and provided me with an excellent costumer service.. thanks for him
-
February 2024 by Cristhian Cabrejo
Good service, the cashier is very friendly and quick to help everyone, good offers
-
February 2024 by Michael Smith
Nice store
-
February 2024 by Sarah Saleh
I had a great experience at Sephora inside this kohl’s. Thank you Sinoli (I hope I spelled her name correctly) for going above and beyond for helping me choose the best product for make up. She was covering for someone at Sephora but she helped as much as she could and made my experience easy going!
-
February 2024 by It’s_Me
I use to live Kohls but it seems as if they are not the same. Substantially less merchandise and the prices are insanely higher than before.
-
December 2023 by Gino DiAngelo
Never again. They should get a half star. If you try and return something from Black Friday sales they will refund you the amount minus the discounts they give you for BF item, totally ridiculous, but they will let you go through the department and find an exact value item. I spent over an hour trying to find two 9.99 items and I could not even combine the two items (9.99 x 2 = $19.98) and find one item for this price (much easier to do if you think about it). Even after the store manager got involved, so I had to take two LT shirts, which do not fit regular sized men, but Kohl's has most of their men's clothes as Tall. Everything on sale at Black Friday was Tall--what a scam.Then on top of it, after I voiced my frustration with the transaction the manager, he gave me the refund Kohl's dollar speech that someone in the comments experienced. Their policy on returns is a rip-off, and I will not buy anything else from Kohl's. Theses are the rules for returns that are not clear; If Amazon gives me a discount and I return the item they refund me the line item price I paid. Kohl's takes your refunded amount and takes away the discount from the line item price and refunds the balance----not cool and deceptive marketing. Never again.Here are the reprinted rules:1. The item must be the same price, it cannot be over and cannot be below, it MUST BE THE SAME2. If you used a discount code then you WILL NOT be able to return the item3. If all the of above are met then the item needs to be the EXACT SAME BRAND of the clothing item you are exchanging (this is close to impossible).Smarmy management and shady sales practices.Now I'm stuck with 2 jerseys sized LT that do not fit around the torso and can't return except for another Tall size that will not fit the torso of most men who are regular L or XL. Ironically the website infers that you can wear the LT like a regular size. Misleading and not the case.
-
December 2023 by Gino D.
Never again. They should get a half star. If you try and return something from Black Friday sales they will refund you the amount minus the discounts they give you for BF item, totally ridiculous, but they will let you go through the department and find an exact value item. I spent over an hour trying to find two 9.99 items and I could not even combine the two items (9.99 x 2 = $19.98) and find one item for this price (much easier to do if you think about it). Even after the store manager got involved, so I had to take two LT shirts, which do not fit regular sized men, but Kohl's has most of their men's clothes as Tall. Everything on sale at Black Friday was Tall--what a scam. Then on top of it, after I voiced my frustration with the transaction the manager, he gave me the refund Kohl's dollar speech that someone in the comments experienced. Their policy on returns is a rip-off, and I will not buy anything else from Kohl's. Theses are the rules for returns that are not clear; If Amazon gives me a discount and I return the item they refund me the line item price I paid. Kohl's takes your refunded amount and takes away the discount from the line item price and refunds the balance----not cool and deceptive marketing. Never again. Here are the reprinted rules: 1. The item must be the same price, it cannot be over and cannot be below, it MUST BE THE SAME 2. If you used a discount code then you WILL NOT be able to return the item 3. If all the of above are met then the item needs to be the EXACT SAME BRAND of the clothing item you are exchanging (this is close to impossible). Smarmy management and shady sales practices. Now I'm stuck with 2 jerseys sized LT that do not fit around the torso and can't return except for another Tall size that will not fit the torso of most men who are regular L or XL. Ironically the website infers that you can wear the LT like a regular size. Misleading and not the case.
-
November 2023 by paul r
Went to return an Amazon purchase and found the return counter in the far back of the store. The furthest point from the entry door! I understand why but that's the last time I go to Kohl's for this!
-
November 2023 by Alicia M.
Great customer service, though they are understandably understaffed. Reminder that this is not even the peak Thanksgiving shopping season yet and they don't have their seasonal staff. This weekend had a great value with coupon 20% additional off offer plus the in store 30% off which led to long lines. Suggest that if you know your size or what you want, order it on line for I store pick up which is way faster. So yes the lines may be long, but that is to be expected until they hire their seasonal staff. Ample parking and EV charging stations make this a good place to come shop and the prices are very reasonable.
-
October 2023 by Gerald Stokes
Friendly, clean and fully stocked store. Bright and cheerful inside. Also, quiet. No loud people.
-
October 2023 by Kelly
Shopped at the Kingstowne location and fitting rooms are now combined leaving only one fitting room for the entire store with men, women, and children all using the same room. Was told this was a corporate decision however 2 other Kohls stores in the area know nothing about such a corporation decision and their dressing rooms remain separate! Completely unacceptable.
-
October 2023 by Jennifer Bowling
I visited this location last week. The store was clean and well stocked. I found everything I needed (and them done) they had a LOT of sales going on- racks and racks of clearance!! Great spot! Lots of parking. Clean and safe environment.
-
September 2023 by Ophelia B.
Good customer service. Did not have the items I wanted at their Sephora. Halloween items were displayed yet not my style. Still a place to visit in the future.