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September 2023 by Jerry Jacobson
Stripped the prop on our boat. Stopped by Kidd Brothers to see if they had the part. Not only did they have the part, they fixed it within fifteen minutes. Highly recommend them. Great service and very professional. Thank you for saving the day and weekend. We will definitely be using them for all our services needed for our boat and jet skis.
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August 2023 by Capres Amory
We are very pleased with the experience of working with Kidd Brothers. Very professional, they came prepared to fix whatever the problem was on my engine and at a reasonable cost. Had it fixed in less than 30 minutes. I would highly recommend to anyone on Lake Gaston their services. They came to my dock instead of me having to tow my boat. I will continue going forward to utilize their services for all my boating needs!
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August 2023 by 3rd TAC
Wanted to express my gratefulness to Kidd Brothers for the excellent job they did repairing the motor on my pontoon boat. After seeing the damage, I thought it was a complete loss and would be buying a new motor. Kidd Bros. repaired the motor for pennies compared to what a new motor would cost and renewed my faith that their are still honest people in the world.
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July 2023 by Wendy
We are here in Bracey on vacation and one of our Sea Doo pwc would not start. After we replaced the battery it still wouldn’t start. We took it to Kidd Brothers and Tommy took time out of their day to take a look at it, replace the spark plugs and get it running. Thanks for helping us out in a pinch and taking the time out of your busy schedule to get us running again without any appointment!
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June 2023 by Jeanette Powell
Work was good and timely, and I have had no issues in the past. However, this time broke my heart. My boat was immaculate when I delivered it for service, and it was not when I got it back (stained seat and cover was not reinstalled tightly/correctly). The shop claimed no responsibility, although they did offer to look at it if I brought it back (which would require half a day of my time). I requested a recommendation on a cleaner and did not receive one. Given the response, I will take my boat elsewhere for service from now on.
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June 2023 by Dave Edwards
Had a problem with the hydraulic steering. They came out the next day and took care of it! Excellent service.
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April 2023 by Allyn
Christy was very responsive and the boat was repaired within 2 days. As it is the very busy spring season and a holiday weekend when we found the problem, we were very grateful for the quick repair!
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January 2023 by Kay Meyer
We've used Kidd Brothers for years for our annual maintenance. Love that they come to the dock, take care of all our boats and jet skis and are quick to respond when we have any unexpected issues. Great reliable business!
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November 2022 by Joe Beaudet
Kidd Brothers is always a pleasure to do business with. They ask questions when needed and make sure you get exactly what you want as a customer. They are my go-to boat service on Lake Gaston for years.
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September 2022 by Dianne Cameron
Great service and responds quickly to any problems. They are reasonably priced and clean up afterwards. I highly recommend Kidd Brothers for all your boating repairs.
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August 2022 by Jonathan Wood
Christy and the boys have been absolutely amazing to work with. When I first called over there with a problem that no other marina in the area with willing to deal with, they welcome me and had my problem fixed within the week. I then brought them another boat and they fixed it within the week. Later I had an emergency breakdown on the side of the road with one of my boat trailers, and while no other marina in the area was willing to deal with the problem or help me out (despite making several phone calls around), Christy arranged a tow truck to come get the boat and trailer off the side of the road and helped me when no one else would. These guys are absolutely amazing and will treat you like family. They go above and beyond with any other boat mechanic/marine maintenance group does. Without any reservations I recommend them for all of your marine/boat needs. I would give them 10 stars if possible!
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August 2022 by Ryon Acey
We were a two-family group down from Richmond for only a long weekend and had major boat issues on day one. It was 100% looking like a ruined weekend w/o skiing, cruising or fishing - the whole reason why we come down here in the first place. These guys felt our panic, extended their already long day and had us back on the water. I can’t say enough great things about a company that cares so much about their customers.Next year when we come back down I’m gunna have these guys on speed dial for sure.Easily 5+ stars.
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August 2022 by Rob Stanley
Another vacation saved!I came in with a broken prop for a borrowed boat and was able to quickly get help with a replacement and had the boat back in the water quickly. They were very helpful with a complete novice user with a broken part. I wish I'd know about them the day before when I drove too far for a new boat battery!
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July 2022 by Glenn Smith
I was in a pinch while at the lake with my family when my Jetski quit working. I called Kidd Brothers and they told me to bring it in. I explained that we only had a few days at the lake and they said they would get on it ASAP. Within 24 hours they called me to come pick up my (now fixed) Jetski! We went straight back to the lake and it worked perfectly! They were very easy to work with from beginning to end!Side note - This isn’t the first time they have done this for me ! I had a similar situation a couple years ago and I received the exact same service !I highly recommend them !!
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July 2022 by Tommy Rose
To begin, first trip to Lake Gaston 3 hours from home and day 1 my boat won't run , filed out the form on line which was easy to do and texted Christy the office lady who is awesome. She asked me to get it to them so I did on a Monday and it was diagnosed within a couple hours and part was overnighted.. Long story short they saved our vacation . Boat was diagnosed fixed at a very reasonable price and in the water in less than 24 hours. The staff is knowledgeable and very friendly. Christy and the fellas there are good honest people who stand by their word . She even told us to call her if we have any questions about exploring places or wanted any advice on fun places to go or great spots to chow down . If we ever get in a bind like that again here I won't hesitate to call her . Thank y'all for making my family and I a priority!
