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February 2024 by Faiz Kasim
Hamza is one of greatest agents in this store, he solved a big problem to me I appreciate his efforts and he deserves more than 5 stars
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January 2024 by Gary Wood
Great experience at the AT&T store. Minimal wait time and the service was top shelf!
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January 2024 by Charles forehand
Great customer service!!
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January 2024 by Tre Wright
Terrible customer service. Very unprofessional. I’d like to speak to the manager.
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January 2024 by Alison Tett
My experiences with this ATT store have always been great. But I wanted to give a special shoutout to Drew! He went out of his way today to help me when the Reston Apple Store unexpectedly deleted my eSim profile during a repair. He was amazing, and I was very happy with the quality of service and customer care I received. I definitely recommend this store and Drew in particular!
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January 2024 by Joyce Adams
Keith, Jim, and Hector are wonderful! Great service!
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December 2023 by Ed
Muhammad did an excellent job. Straightened out all kinds of problems I had with my account. Save me a ton of money on things I was paying for that I did not need. Highly recommend this store and Mohammed in particular
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December 2023 by Linda Porter
Many thanks to the staff at the leesburg Va ATT store in helping me to recently deal with a return of several iphones to Costco and the repurchase of iPhones from the ATT store that had the appropriate storage capacity!!Especially helpful to me in this process were Ben, James, and Keith who helped identify the upload problem, assisted me with a successful activation and transfer of data, and were pleasant, patient, thorough, and professional in all my dealings and visits to the store. I have been an ATT customer of many decades and it is customer service and exemplary staff like this that keeps my family with the ATT family.
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November 2023 by Mary Shakeri
Went in to fix an order for a new phone. Allan was very helpful and kind. Had the iPhone 15 pro max that I wanted. So I didn’t have to order and wait for it. The whole process was done in a timely manner. Will definitely be going back for any phone needs. Definitely recommend this location for any phone needs.
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November 2023 by Megan
I went in to get my AT&T SIM card switched because it broke out of nowhere. However, the worker Hector was very rude from the get go and made barely attempts to be helpful. He told us to call a service phone number that doesn’t work on the weekend even though it was Saturday and also gave us misleading/incorrect information about how to add authorized users. Overall, it was a very unpleasant experience and I hope I never have to back to that store.
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November 2023 by Cherish Serenity
We went into AT&T to transfer service from t mobile to AT&T and to fix an inactive account that a rep in Sam's Club messed up. Ben did an excellent job with everything!!!! 10 out of 10 highly recommend
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October 2023 by Isis Calix
Jim went above and beyond to help us get our new phones and explain how our trade ins work . He answer to all of my questions. He helped us with more of what we could asked for . Thank you Jim . Now we got our 3 new phones and we loving them.
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October 2023 by Lynda Pejic
the sales team members are customer service oriented. very helpful group of people work at this location. I will continue to go to this location for phone purchases etc. the team is knowledgeable about ATT products and services.
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September 2023 by Sheila Huyett
We recently switched from Verizon to AT&T and received our new iphones in the mail. We needed new cases for them so we went to the local store and were greeted by Marcel. He was so professional and kind, such a pleasure to chat with. He even put the new screen savers on our phones for us! The store itself was nice, everyone was very pleasant.
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September 2023 by Rauf Aliev
Everything was great! As I remember Joe helped me... Or someone whose name started with J