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March 2024 by Tom C.
Efficient, fast and curteous setup. Exactly what it should. If the mattress and frame are half as good we will be delighted. And, yes, I know I spelled courteous wrong, but it won't let me edit without erasing everything. Bad Yelp!
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December 2023 by Rob Tubman
The buying experience at Baer’s was great. No pressure, just great knowledge of the mattresses and the differences. Also the advice to find the one that felt right, not too plush or too firm. The delivery was great. The guys arrived on time and were very careful removing the old mattress and box spring and then placing the new ones in place. Very friendly and shared a bit history of how mattresses have changed over the years. I will go back to Baer’s for my next purchase and recommend them to others.
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December 2023 by Anna Lofdahl
Fantastic place to buy a mattress! Everyone from the show room to the delivery was super friendly and helpful. Delivery was quick and they set everything up perfectly. Would highly recommend! Thanks for everything!
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December 2023 by Maureen Whalen
Great service! Prompt delivery by polite staff who were clean & quick. Highly recommend Baer’s for great pricing & fast service.
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November 2023 by Lesley McWilliams
Excellent customer service and delivery/setup! We always buy our mattresses from Baer Mattresses. Prices are competitive. Family owned. Proud to have them in our area.
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November 2023 by Deborah Hamilton
They were so nice at the store! Then when delivered, they were here at the expected time and it took them very little time to set the mattress in place. Thank you for professionalism!
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July 2023 by Adam B.
Really appreciate how this store and the staff treated me: not giving me pushy sales tactics, explaining the difference between mattress styles, letting me test drive the various mattresses, and then on the delivery day they set up the new mattress and boxspring while taking the old ones out for just $20 more. The boxspring broke in the first week, but they quickly came out and replaced it the following weekend free of charge with no fuss, so it's not their fault. Would recommend to anyone in Loudoun County looking for a new mattress.
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June 2023 by Jaremy Leach
We have bought two mattress sets from Baer's over the last decade. Best deals, never pushy and always very knowledgeable. When our new mattress was available earlier than expected, the owner delivered it himself at 7pm and hauled the old ones away for us. I've never seen that caliber of customer care. Truly one of the best businesses in the region - you'd be crazy to gamble on any other mattress supplier.
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March 2023 by Linda Fersch
Wonderful Customer Service!We have bought from this super helpful family owned and operated store before. Recently, we bought another mattress set and discovered that they are in the business of making sure their customers are totally happy with their purchases.We could not ask for anything more!Thank you Baer Family!
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March 2023 by byron Poindexter
Great experience with no pressure sale at the store. Then quick, efficient, professional delivery and set up.
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March 2023 by Karen F.
Very professional service from purchase through delivery. We appreciated the time the owner spent explaining the differences between the different types of mattresses.
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March 2023 by B P (BDPine)
Great experience with no pressure sale at the store. Then quick, efficient, professional delivery and set up.
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February 2023 by Camden Geary-Henderson
Baer’s had exactly what we were looking for when no other store did. Michael even delivered our items to avoid making us pay extra for moving fees. Phenomenal customer service!
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August 2022 by Diana Witek
We had a very pleasant experience with Baer’s all around from showroom through delivery. The showroom was set up to be easy to compare different brand and firmness levels. Sales lady was very pleasant, gave us information but let us take our time and didn’t pressure us at all.Delivery was according to time frame given, they texted when they were about 15 minutes out. Delivery men were very pleasant, took their shoes off to avoid tracking anything in and took great care to avoid damaging furniture or decorations.Before they left they thanked us for the business. We highly recommend this local family owned business. We will no doubt be using them again. We got a great deal on our mattresses both in terms of price and service.
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August 2022 by Jenny Burns
My experience with Baer’s Mattress Den was perfect! The Salesman (Michael) was very professional, pleasant and knowledgeable. I bought two Serta pillow top twin mattresses. The 90th Anniversary Edition - perfect sleeper. The mattresses are so nice and comfortable. I highly recommend Baer’s! A good reputation is a plus.
