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February 2024 by Christian H.
I don't understand all the low reviews, maybe I just got lucky in my visit because Enrique Martinez was extremely helpful and patient with me as I set up a credit card.
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February 2024 by Ayhan K.
One of the worst banking services. Explains why their customer service line is always busy and their locations don't pick up the call either. Pathetic!
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December 2023 by George Alexa
No wait time and the teller did her job professionally and quickly.
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August 2023 by Teodros G.
Worst bank branch to do any business dealing at!!! At peak times the staff is out and no one seems to be trained enough to answer questions. We're actively looking to take our small business to another bank where staff is trained better and reacts to questions with authority.
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March 2023 by Osvaldo Siles
Terrible customer service Bank of America leesburg the worst place to go. Very very bad! Go to navy federal. Best service and great bank!
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February 2023 by zara mirzaei
The business banker assisted me with my business banking needs. Thank you!
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January 2022 by Cristtian Aguilar
Amazing service! David Xue the manager was very helpful and super accommodating, the whole banking experience was smooth and easy. He was training the executive in charge of collecting my information and opening my account.
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January 2022 by Jen M
Went there on 12/02/2021 and Jennifer the mortgage advisor has no clue as to what is happening around her. She seems like she does not want to work and doesn’t care to assist you with getting other departments involved so you can get the max help possible. I will start banking somewhere else. Terrible customer service, these people don’t know what customer service is.
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January 2022 by Ichwan Raden Mas
This is my first time dive browsing Bank of America Leesburg. Your website information is good and easy to understand. I'm from Bandung, Indonesia want to know if there is Bank Auditor named Mrs. Shakendra Monique Lewis. I got her email with vital message in respect to my fund here and I've sent my reply email but she has not yet get back to me. Could you please notify her about my reply email. I don't have her mobile phone number. Thank you.
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January 2022 by M A Khan
Went to the leesburg Branch for a notary service and had some questions about a possible business account. Was amazed by an exceptional service provided by the staff, especially Jeffery Austinson who was extremely professional and assisted with the notary and all my questions. Really happy to see that Bank of America provides great support to its clients. Thank you for a wonderful experience
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January 2022 by 양주영
It was the worst experience since the bank transaction. She was very unkind and there were more restrictions than necessary to find my money. I couldn't withdraw my money even after checking all the circumstances.
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January 2022 by Reeha Sidhu
It was great experience and Jeffery Austinson the Vice President of the bank made it very easy for my dad and mom to add the name . He was very friendly and understanding. Definitely we need people like him . Thank you so much .
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January 2022 by HNO MARVIN ESCOBAR
I hate this bank manager always wants you to deposit and not cash checks even if the check is from bank of america.When to another location and they cash it for me.Service has always been bad here .No leadership in this bank.Waitime to to talk to a bankers is ridiculous.I
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May 2021 by Jopy L.
First taking long time if you wanna meet banker, second it's really noisy. otherwise people working their are nice!
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May 2021 by Jorge R.
The ATM didn't accept my payment (cash), so I'm still waiting for my refund of $300 since 100 days ago... unacceptable!