We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
I changed my review to higher stars because I had a talk with the branch manager/team leader. Hoping my complaint to her will help.
June 2025
I have to downgrade this specific bank office even more. I called them at 9:45 am on a weekday. They were open but refused to answer their phone!! I left a message and they didn't call back - ever. That was the second time that happened!
I've also had bad experiences with celia, one of their hispanic tellers.
July 2024
Horrible customer service. Worst service I've seen a bank have.
