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November 2023 by 636 JoStar
I spent all morning going to various watch stores to try and either find a link/extension to my watch or change out the bracelet. Everywhere I went, they seemed like they didn't want to help me or said it can't be done. I came here as a last resort and Jake gave me an amazing experience. He tried his best to lengthen my bracelet but we couldn't find the appropriate size. I was already prepared to swap the bracelet for a leather strap and he recommended and installed one at a very good price. The service and experience were amazing and I will always come here from now one for services. Thank you so much Jake for helping me get my first watch up and running when everywhere else said it couldn't be done! Would give 10/10 recommend.
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August 2023 by Andrea Rasmussen
Went for watch battery replacement, loved trying on more watches...
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August 2023 by Sam Athanas
Friendly staff, good selection, good prices!
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June 2023 by meridith Turner
My husband has had several things done to his watches, added links, remove links, battery, repair, and new batteries. Purchased watches there. The owner is exceptional, and his customer service needs to be recognized by this community.
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December 2022 by Charlie H
This was the most professional watch experience I've had. I came in for a repair on my wife's Bering watch. The staff was knowledgeable and kind. They did not attempt to upsell me and quickly attended to the services I came for. The work was completed on schedule and under budget. On pickup, we found that the watch had also been cleaned and a fresh battery put in at no charge. I couldn't help but tip the worker, even though no tip was asked for or presented as an option, because the service so clearly exceeded my expectations. We will come here for 100% of our watch services in the future. Cannot recommend enough.
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November 2022 by chetan phani
Way over priced, charged 50$ plus taxes for a simple battery replacement for a longines quartz watch. Please shop around and avoid this place. Watch replacement plus water testing on the companies website is suggested at 30$ while I was charged 50 for just the replacement.
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November 2022 by Tyler Johnson
Sent a dive watch in for battery replacement/inspection. It flooded the first time in the pool. Tried contacting the person I had dealt with, never heard back. Watch is ruined, very disappointing.
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July 2022 by Charlie Hurlocker
This was the most professional watch experience I've had. I came in for a repair on my wife's Bering watch. The staff was knowledgeable and kind. They did not attempt to upsell me and quickly attended to the services I came for. The work was completed on schedule and under budget. On pickup, we found that the watch had also been cleaned and a fresh battery put in at no charge. I couldn't help but tip the worker, even though no tip was asked for or presented as an option, because the service so clearly exceeded my expectations. We will come here for 100% of our watch services in the future. Cannot recommend enough.
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May 2022 by Arif Mujaddedi
I needed to replace my MOVADO watch battery and went to MOVADO store at Leesburg Mall. They said they could not do it because they didn’t have the tool and asked me to send it to their customer service center in NJ. I came across the Bering store and noticed that they were actually replacing battery for MOVADO watches and they provided great service at reasonable price. Replaced the battery for my MOVADO watch in no time and way cheaper than the MOVADO store charges.
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May 2022 by Sam Smilie
Excellent and friendly customer service
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May 2022 by Jake B.
I went in today and Jake whom I have known from before helped me choose a very classy timepiece. He was very helpful, and is very knowledgeable about the company and the different watch styles they had to offer. This is a unique quality brand and I will be back to see Jake again. Robert(Greg)
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December 2021 by Stacy T.
My sister and I visited the store at Leesburg VA outlet and Jake waited on us. He was so fantastic! We spent about 2 hours in the store. There are so many ring combinations. He was extremely helpful, patient and a great representative of the brand. We bought several rings, bracelet, necklace and a watch. Jake needs a raise! We will be back and will go out of our way to go to the store where Jake is. Thank you.
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October 2021 by Ebony R.
Great customer service! The owner/attendant was extremely helpful, knowledgeable and patient as we decided on our purchase. He remained engaged and answered all of our questions. Would not hesitate to shop here again when I'm need of another watch. He even sized it in store! Very thankful we stopped by!!
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July 2021 by Matias k.
Wonderful prices and great service highly recommend the worker there was very kind and helped me choose a watch for my father, on Sundays they have a sale on their watches that start from 20 dollars, great service great prices.
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June 2021 by Ilya B.
1) The watch maker is an outstanding guy and excellent professional. He is also a very honest guy- I have a Swiss made Rado watch and was told it required service which will cost me about $250 - Jakob, the watchmaker, changed the battery and that's it. 2) The store has a nice variety of beautiful Bering watches for very reasonable prices.
