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“I've been using LCU since I first started making money as a teenager. I am now in my thirties and still LOVE this bank. I will say that some of the front desk tellers could be a little more friendly, but overall it's been fantastic. I have NEVER had an issue—even when my old apartment complex wrote me a bad check, LCU was able to assist me. I even get my paychecks a day early using direct deposit, which, in this economic climate, is a HUGE plus.
There are only two downsides: there's only one location, and you can't add your bank card to Apple Wallet. This doesn't really hinder anything in the long run, so I still say 5 stars.
Also, Caitlin is their BEST employee—always friendly and rocks at answering phones!!!!”
“Visited Navy Federal Credit Union in Ashburn, VA, on June 28, 2025, to get documents notarized. Joseph Anderson, the Member Services Manager, greeted us warmly and professionally, quickly coordinating notary assistance. We waited less than 5 minutes in a comfortable lobby before Zachary Mossburg efficiently handled our notarization. Joseph thanked us by name as we left, adding a personal touch to a smooth and pleasant experience. Highly recommend this branch for outstanding service!”
“Best bank of the area.Excellent service and very professional staff. It is the bank who offer very good coffee to their customers.Good management. I truly recommend this bank.”
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“I went to Northwest Federal Credit Union today and met with Tricia k man she's one of the nicest ladies you ever want to meet I needed some paperwork she didn't hesitate she knew what to do what I needed guys come to Leesburg Northwest Federal Credit Union and ask Patricia k cuz she's the bomb.com I literally mean that she deserves a Five Star Plus a race all right thank you you're so sweet”