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April 2024 by Michelle McGregor
The employees are incredibly attentive and kind. We went in to have my daughter’s cello tuned and fix a broken string. Both Alena and Ava went out of their way to make sure everything was perfectly aligned and set before we left the store. They also taught my daughter how to use a wax compound on the notoriously hard to use cello pegs to make the process easier for her at home. Kudos to a great team!!!
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March 2024 by Jesus “Jay” Penarrieta
Great customer service
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February 2024 by Mesha Hazell
The staff was very helpful. Got my daughter her violin, and she is pleased.
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November 2023 by Stephanie Jackomis
I will go there for basic items, e.g. a music stand.They do not perform instrument repairs on-site. Many of the staff members are unfamiliar with wind instruments.
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September 2023 by Rob the Quiet
Really nice folks, pretty good selection and they are pretty good at meeting most budding musicians' needs.
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July 2023 by Marlenne Stuart
I had great experiences with this store until last month. I bought a set of lessons based on a free guitar promo. A couple minutes after my purchase, the store manager clarified that the guitar I wanted was not included in the promo, like a previous employee had told me. I immediately proceeded to cancel the lessons and instead purchased the guitar I wanted. Zach, the employee, promised me a refund within a few days. I placed several calls, sent emails, and one full month later, I have yet to receive a refund. Never doing business with them again.
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July 2023 by matt creager
Friendly, knowledgeable staff. Great selection of guitar strings.
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February 2023 by Jason Annis
Lost a component to my saxophone. The staff here quickly helped identify an equivalent replacement and get it ordered. It came in within just a few days and they helped make sure it was compatible to get us on our way. Great customer service and selection. We will be back for sure.
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February 2023 by jpannis
Lost a component to my saxophone. The staff here quickly helped identify an equivalent replacement and get it ordered. It came in within just a few days and they helped make sure it was compatible to get us on our way. Great customer service and selection. We will be back for sure.
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June 2022 by Mary tingley
In a twist of fate, I wandered into this music store while visiting from AZ, just browsing but also considering buying my first electronic keyboard. I was so surprised to see one with all of the features 88 keys, touch similar to my spinet, foot pedals, stand for only $299, including shipping! Ironically this independent smaller store has a location within 5 minutes of my home in AZ! The two employees were so wonderful, patient, knowledgeable and assured me if I needed any support I could call on the local place. Can’t wait to play, record and take my compositions to next level. Great experience
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April 2022 by Wesley Wiggins
Staff was very helpful, which can't be taken for granted these days. Store is well laid out and organized. I had fun trying out a couple guitars and never felt pressured.
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April 2022 by Anne Blackstone
Aaron is a great drum instructor who teaches you the foundations of drumming and not just how to play a song.
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April 2022 by Jery Zheng
Although the process took a while the workers were extremely thoughtful and nice.
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March 2022 by anne b.
Aaron is wonderful. A great drum instructor who not just teaches you a song, but ensures you learn the foundational aspects of drumming.
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January 2022 by Dwayne Cannon
I would not recommend trying to set up music lessons here. I set up my introductory lesson and two weeks in a row no instructor no phone call to let me know. The first week supposedly the instructor was not made aware that he had a lesson although store personnel clearly identified I was on the schedule, and the instructor was actually on site the entire time. This week he couldn’t get to the store but no one called to inform me. I was told by the lady in the store that sometimes they don’t put introductory lessons on the schedule. Totally unreliable.