My Frame Shop is highly praised for its excellent service and attention to detail. The owner, Jessi, has a great eye for choosing the best frames and mats for artwork and often suggests items not in stock. They go above and beyond by modifying frames, such as turning a regular frame into a shadowbox, and even replace broken glass, providing exceptional customer service. Customers appreciate the helpful staff who assist in selecting the right framing options and have been consistently pleased with the quality of their work. Overall, My Frame Shop is a reliable place for framing needs, known for friendly service and creative solutions.