January 2021 by Michelle B.
Their ATM took my checks and then, crashed. It would not give me the checks back and it did not credit my account. BB&T/Truist(Horrible New Name) said to put in a claim and they could take up to 5-7 days to "investigate". There is nothing to investigate. Go get my checks out of your ATM! No sense of urgency. I will be closing my account at this place, last straw.