Potomac River Running is a family-owned, locally based specialty store with nine locations in Arlington, Burke, Fairfax, Leesburg, One Loudoun (Ashburn), Reston, South Riding, Springfield, and Vienna. Since opening in spring 2003 in Loudoun County, the store has been dedicated to sharing a passion for an active lifestyle with the community. Customers consistently praise the store's enthusiastic and helpful staff, highlighting their commitment to excellent customer service and personalized assistance. Staff members, such as Robert, Marcus, Brad, and Yosselyn, are recognized for their kindness, patience, and extensive knowledge, particularly in fitting shoes properly. Many reviews mention the thorough fitting process, which includes measuring foot aspects, analyzing gait with video, and testing shoes on treadmills. This process helps customers find the best shoes for their needs and can even alleviate pain caused by improper footwear. Customers appreciate the friendly atmosphere, the ability to test shoes before purchasing, and the focus on finding the right fit rather than just making a sale. The store's guidance often results in customers feeling confident about their choices and enjoying their active pursuits more comfortably. With a welcoming environment and a wide selection of shoes and gear, Potomac River Running continues to be a trusted destination for runners and walkers seeking quality products and expert advice.
I love the way my feet feel after I get a new pair of shoes from Potomac River Running. The staff are great at helping me find the right shoe and inserts. I recommend this store especially if you need a little guidance.
April 2024
Very enthusiastic & helpful people.The customer service & willingness of everyone to help was incredible.Robert helped me pick out shoes & even let me run in them before purchasingCouldn't be more appreciative, will definitely be back
December 2023
Marcus was an amazing salesman. He helped me make sure I got the shoe that best suited my arch and heal, given that my go-to shoe and brand were out of commission. He was personable and kind, and I’m thankful for his patience while I picked out my shoes
