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September 2023 by higgysmom
So as a first time client I booked an appointment with Kelly Jenkins only to find out she cancelled because something more important came up. They could not find anyone to fill in so now I will find another place to spend my money. Thanks for nothing.
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July 2023 by J. Marie Cassell
I had my best salon experience in years yesterday at Salon 9. I received a fantastic haircut from Maryls. She listen to my past unfortunate haircut experiences and asked questions to make sure we were on the same page. She explained everything she was doing and kept checking in with me throughout the cut and blow dry. My hair looks exactly the way I wanted! Maryls is my go to from now on. 5 Stars for her and Salon 9! Thank you Maryls!Services: Blowouts
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June 2023 by K P
Village 9 Salon is the best!!!! Kelly Burrows is the only hair dresser I have ever been to that does my curly hair justice! Kelly makes the entire process from scheduling to payment a breeze, she is not only extremely talented and reliable but also incredibly kind and fun. She pays attention to the little things and makes the whole appointment super relaxing. While massaging my scalp during shampooing another stylist even came over and said “Wow Kelly I don’t even do all that for my clients.” She is the best!!! The entire salon is clean and well organized, I highly recommend visiting!!!!Service: Haircut
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May 2023 by Kaitlin Phillips
Not a good experience. My stylist Jessi texted me the morning of my appointment and asked me to come in 2 hours past my original time. OK, fine enough, I agreed. I arrived at the later time and the receptionist laughed and said "we haven't seen her yet, go ahead and have a seat and wait." Thought this was a strange and somewhat unprofessional response. She did arrive on time, took me back to her chair and without introducing herself to me, began to tell another stylist how she needed to pick her kids up off of the bus. She then asked me if I wanted my hair cut dry or shampooed. The service I booked online was for a cut and blow dry, but my hair is extremely long and thick, and there was no way she would be able to make school bus pickup if we did a shampoo and blow dry (again, we were already starting 2 hours later than my original appointment time), so I agreed to a dry cut.After about 15 minutes she removes the drape and said she was finished. She didn't show me the back of my hair. It wasn't until I was checked out and about to leave that I was able to look in another spare mirror in the salon and see the cut. It wasn't really what I had envisioned so I walked back and asked if she could do a bit more. She agreed, to her credit, and fixed the length but again never showed me the back of my hair. Didn't really seem to care if I was pleased with the results, and only after getting home and taking photos myself do I realize that the results are *still* not what I was hoping for.I honestly wish she would have just cancelled my appointment if it wasn't a good day for her to work. I'm not happy with my hair and was made to feel like an inconvenience to the stylist the entire time. I'm probably going to have to get this fixed elsewhere.ETA: I just realized I was charged the price for a cut and blow dry despite only receiving a dry cut. Have reached out to management to have this corrected.
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May 2023 by Emily Patterson
Fantastic service, results, and over all experience!!!! I made an online appointment with Jessi last Tuesday as I felt overworked and overwhelmed and I was in dire need of a “me” day, something that was for myself and made me feel special and boy did I pick the right spot! I was referred to this salon from one of Jessi’s clients that swore by her work, so I took the plunge and made an appointment. Not only was she personable and genuine her hair expertise shined through my results. I have thick hair and haven’t had a cut or style in quite some time so it was a lot to work with, but by the time I left the salon I felt like a brand new woman! I felt she really took the time to understand that I needed this more then my hair did lol. I have found a new hair home at Village 9 Salon and I have Jessi to thank for that and for my newfound confidence I have when flaunting my new hairstyle. I give Village 9 and Jessi infinity stars and would recommend her service to everyone! Thank you again, and I’ll be back soon!!!!Services: Haircut
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May 2023 by Charlotte Powers
I had a haircut with Rachel Wilt approximately a month ago and she was wonderful. I have long, thick hair and often struggle to find stylists who know how to shape and thin it so that it looks chic; Rachel did a fabulous job with it and I will absolutely be returning to her from now on!Service: Haircut
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May 2023 by Stacey Spivey
Wonderful experience! I called for a last minute appointment. I wasn’t expecting to be able to get in right away. Jessi was more than happy to take me in that day. I love the cut, and color !! Thank you Jessi !Services: Haircut
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March 2023 by Fei Wang
Kelly is a great hair stylist. She always understand what I want and make my hair look amazing! She has a good sense of fashion. She is also very quick, so I don’t have to spend too much time in the salon.Services: Haircut
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January 2023 by Caroline Stimart
I just started going here about 6 months ago because I was referred by a friend. I actually liked her hair so much that I asked who does her hair. I am currently using Rachel wilt as a stylist. I have used boxed dyes forever in between visits and I noticed I had several different colors in my hair. My first visit with rachel we discussed a plan of action and she did highlights around the darker sides. It has taken months to correct my hair but I am so happy. Rachel has reasonable prices and she takes the time to listen and do my hair the way I want. I never feel like she is rushing me out of the store or just doing hair and then on to the next. She cares about her clients and their hair. I can’t enough good things about her. I would highly suggest giving her a try.Services: Hairstyling
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December 2022 by Lauren Drugan
Absolutely fantastic experience! Kelly is friendly, knowledgeable, and super talented. She knew exactly how to make my hair look great, and she offered me lots of tips for home care. I love that she has early hours so I can book a 7:30am weekday appointment and not have to miss work or lose hours of my weekend. The salon is spacious, clean, and well appointed. I'm so glad I found Kelly and Village 9 and can't wait for my next appointment!
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December 2022 by Tori Cooper
Hands down the best hair salon I have been to! Everyone at the salon is friendly and professional! My hair stylist Kelly is the best! She is fast, efficient, and always super friendly! My hair has never looked better! 10/10 would definitely recommend this salon to anyone looking for somewhere to get their hair done!Service: Hair coloring
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December 2022 by Mary Henshaw
I’ve been having balayage and haircut services with Caitie Morgan every few months for over 3 years now and my hair has never looked better! She has always been honest with me about realistic timelines to achieve my hair goals and has never compromised the integrity of my hair when lighting. Well worth the hour drive for me to get in for my appointments!!Services: Haircut
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December 2022 by Karen R.
The stylist, Tania, was very nice and professional. However, I did not receive what I wanted. I showed a picture twice so I expected similar haircut. I payed $155 and the haircut and partial highlight is no way near the first picture. and curly hair is not simply dried with any brush and straightened with flat iron. It looks flat by the next day. You have to blow (with round brush) dry.
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November 2022 by Melissa Wasznicky
I moved to Western Loudoun mid 2021 and was in a need of a new hair stylist. After viewing the Village 9 Salon website, I decided I would give them a try. The staff was able to quickly get me on the schedule and I was really happy with the experience, even more thrilled to have found my new salon!! I’ve always been happy with my hair cuts and coloring, apparently my daughters are as well since they are now clients of Village 9!Services: Haircut
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November 2022 by SARAH PRESTON
I have NEVER come across a hair dresser that is more rude than Jacky. Luckily my haircut turned out to be fine but she was EXTREMELY rude the ENTIRE time. there was a complete lack of customer service and quality on her end. I came in and instead of greeting me she immediately told me I was late and that “we will see how much we can get done” and was extremely unwelcoming and the thing is I WAS NOT LATE!!! I arrived at 2:00pm est. ON THE DOT and my appointment was scheduled for 2:00pm. A few days ago was fall back so the digital clocks (like an iphone) all fix themselves. I was nice to her the entire time even though she had the WORST attitude toward me. I even said to her that it was 2pm and expressed that I was confused in the beginning when she kept saying and kept insisting it was way after 2pm. Come to find out when I sit down at her station she has an old time battery powered block that is AN HOUR OFF!!!! This lady had a cell phone and she couldn’t have just fixed her clock? The fact that she really was rude to me the entire time when I did NOTHING wrong!!!! It is so unacceptable to treat clients with such disrespect like she did. She ended up charging me $60 which I didn’t even feel like I should have paid that much for a simple trim on the front of my hair and due to the fact that she was extremely rude and unwelcoming and never even gave a smile to me. When a woman goes to get her hair done it’s supposed to be a relaxing experience but instead i couldn’t wait to get out of there because of Jackie’s attitude that she had for no reason. I will N E V E R be returning to this salon AGAIN! AND GOD FORBID DO NOT BOOK JACKY!!!!Service: Haircut
