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November 2023 by Ken & Ann N
I’m so frustrated! I sent my husband in to pick up my tilepix. They were having a 75% off sale and this location was the only one showing them in stock. At pick up, my husband asked multiple times if my order was complete after he was only handed a small envelope. He was expecting 6 boxes.Once he was home, I confirmed the error. I called the store and have NEVER dealt with such poor customer service. They were adamant that I had been called to tell me that my order was incomplete. But, there is no record on my end of the call. I did, however, receive a text confirming my completed order. Next time, they should use a post-it and mark incomplete orders. I have filed a complaint with corporate Walgreens, and I am awaiting a response.
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September 2023 by T H
I can't believe how rude the pharmacist was to my Dr who called them with me on the phone. He interrupted him saying "what do you want." Dr said I'm trying to explain what I want. He put us back on hold. We had the prescription called into Costco instead. This used to be the best store when it was Rite Aid.
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April 2023 by Margaret D.
The pharmacies female worker went above and beyond to help me get my medications at a lower price. They look understaffed but was a fast wait time.
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February 2023 by Shirley Komack
Avoid this pharmacy! Scary!The pharmacist gave me the run around and let’s me know 7 hours later. If he doesn’t know the rules on meds I am sure chances are good he’ll screw up your medication, also.
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February 2023 by RR
I drove from Ashburn Va to this location as it said vaccines were available. Front employees were courteous and assistant at Pharmacy. I found the Pharmacist to be very short in his responses and given there were no other customers was surprised. His explanations were terse and not pleasant as our local Walgreens in Ashburn.
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February 2023 by Rai R.
I drove from Ashburn Va to this location as it said vaccines were available. Front employees were courteous and assistant at Pharmacy. I found the Pharmacist to be very short in his responses and given there were no other customers was surprised. His explanations were terse and not pleasant as our local Walgreens in Ashburn.
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February 2023 by Elizabeth N.
I always have a problem with using Goodrx with the pharmacy. They always come up with higher prices then what is stated online. They have excuses for why they can't get the lower price. If your going to participate with Goodrx then you need to honor the prices stated on the website.
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January 2023 by Rick Stevens
Terrible customer service. They don’t seem to make sure our-of-stock orders are filled in time and they don’t seem to care about any impact on health.
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December 2022 by a f.
Always a hassle to get a prescription filled correctly and on time. Takes multiple visits to pick up anything
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November 2022 by petenick Fragasso
The worst Walgreens ever is right here in our Leesburg. This pharmacy keeps our medication bags all over the floor and the Pharmacist Reza is one nasty piece of work. Gives me 22 pills instead of the called for 90. Tells me he doesn't know how to change the computer. I let their corporate office know but they seem unconcerned.
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November 2022 by Justin has Case
Would give zero stars if I could. This location just needs to be closed down. The store manager and pharmacist admitted to me yesterday that the district manager said it was ok for them to not answer the phones at all- store or pharmacy. I called from the parking lot and inside the store and saw them both ignore the calls (and by the way, what’s up with the hold music for the store manager line?They are not currently filling scripts unless you physically come down to the store. So if you need your meds, get down there! There’s gonna be a lawsuit here from someone who didn’t get their medication in time...
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November 2022 by Carolyn N.
This is the worst Walgreens. Do not go here if you need prescriptions. I have 6 prescrptions in the que at this Walgreens and they are not being filled. I am out of some of these medications. Needed to stop filling here a long time ago. Understaffed and poorly run!
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November 2022 by Dustin Fuentes
Keeping pharmacy customers on hold or not answering the phone indefinitely in unacceptable.
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October 2022 by Bryan Chadwick
I've been into the pharmacy last 3 times over the past 2 weeks and restroom is out of service.
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October 2022 by Anthony Wasch
They are so understaffed that Walgreens should be ashamed. The pharmacist was the only one at the pharmacy trying to fill prescriptions, and administer vaccinations. There have been at least 5 ppl waiting in line the entire time I have been waiting an hour after my appointment time to get a vaccine. I made a mistake choosing this location.