-
February 2024 by Masood Ghanizada
Everyone knows what I mean
-
January 2024 by Hameed Nasrat
I wish I can give them zero stars unprofessional bank I want to make new bank account and the customer service girls name was Julio she said do you have proof of address I provided her proof of address she said no I need envelop of the letters what really ! So very unprofessional
-
December 2023 by John Rispoli
Have a business account but didn't know the number. I just wanted change. They wouldn't give it to me
-
September 2023 by Evelia Reyes Baeza
Very rude women I guess they don't speak Spanish and if there are people speaking Spanish I didn't understand ?
-
September 2023 by Evan S.
My disabled mother went into a drive-thru (marked as open) at this location, sent her deposit and waited for 30 mins, unacknowledged and had to make her way inside to get her transaction processed. Folks use drive-thru for accessibility. Wells Fargo you are the worst and I will help move my mom's accounts to a community bank. Shame on you for endangering my mom because of your utter lack of service and care for a senior citizen. If you are a manager and read this, contact me - an apology is due to my mother for this horrible treatment.
-
July 2023 by Brandy Holland
I went into the branch today to withdraw a large sum of money to buy a car for my daughter . I had my passport , driver license, bank card and they would not allow me to withdraw my own money because one of my signatures did not match . I signed up online and that is the reason my signatures do not match . I have been a customer for a long time have three accounts never had any issues .. I think it’s time to change banks since I can’t have access to my own money .
-
December 2022 by Carlos Ray
Place is dead. I need to open a business acct. Have a 73k check on me. Dude is saying I have to make a appt. D****
-
August 2021 by Celbis Andrade
Went to go get change and i was treated so horribly just because i didnt have a bussiness account. She said she would do it as a Courtesy but denied me once i told her where i worked at. If u can do it as a courtesy why not just do it .
-
July 2021 by Katherine M.
Just stay out of this bank. It has poor business practices and employees that are unqualified to assist customers with basic needs. Today, I went to inquire about getting my son who is about to go off to college, a credit card. I have 2 accounts at Wells Fargo and my son has one account in his name. I have an exemplary credit score, over 800. The employee who was assisting us said Wells Fargo no longer issues credit cards to people like my son. I was bewildered and confused by her statement. I explained that I wanted him to start building credit and also wanted him to have a credit card for emergency purposes if he needed. I asked if I could get a credit card and he could be an authorized user on the card to build his credit in that manner. She said, you cannot do that with a Wells Fargo credit card. What??? Not wanting to waste anymore of my time with this obviously incompetent employee, my son and I left and went to our credit union where we received a credit card application upon request. Imagine that!!! Please everyone.... go to your credit union. If you don't have a credit union, I urge you to join one. The teller at the credit union completely understood what I was wanting to do and helped me achieve it. I cannot believe I walked out of a Wells Fargo bank (Catoctin Cirlce, Leesburg, VA) empty handed! This was a gross example of an epic business failure. To make it even more laughable, the Wells Fargo employee told me to put my son on my Target credit card to build his credit. I don't even have a Target credit card. She just pulled that suggestion from her own life, I'm assuming. Wells Fargo-- Catoctin Circle, Leesburg VA=== EPIC FAILURE. Incompetent employees.
-
March 2021 by Ernesto funes
This is the worst Bank that exists in the USA. They are thieves who steal your money from your face. If they can choose another Bank, I recommend them, do not go through headaches with these that are only stories and legends.
-
March 2021 by Janna Ward
Terrible. During my most recent experience they had one teller open, with 2 girls working drive threw window. Woman at desk in front of me was handling loans, etc which was time consuming. Meanwhile the 2 girls were just hanging at drive in desk with no customers, and didn't acknowledge what I may have needed. MOD walked by a few times and didn't even bother. After 15-20 minutes of waiting in line, and no acknowledgement by staff, went to drive threw to make a simple deposit, where I was greeted with a sarcastic "welcome back". Last time I'll be back ?
-
November 2020 by John Carpenter
Needs more staff to handle the customer load. long waits
-
July 2020 by thewineingbutcher
All Wells Fargo locations are awful. None know what they are doing or understand customer service. Bank local: Main Street Bank, exceptional
-
May 2019 by Alex S.
We use this Wells Fargo as our bank for our store In the leesburg outlets. We never have any issues and the employees are always so nice and helpful!
-
February 2019 by Katy Shahnewaz
Ridiculous. Waited for service 1.5 hours. Worst customer service ever.
