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December 2023 by Scott B.
Alina and her family are amazing and by far the best jewelers I have ever met! They have made all of the jewelry that my wife and I wear. I would trust no one else to design and create our jewelry. Alina has always taken the time to understand what we want and guides us with her wisdom to design the best piece of jewelry for us. If you need a jeweler that will take time to learn you, your situation, and needs I recommend White and Ivory in Leesburg, VA. I promise you that no chain jeweler can do what Alina and her family can do at White and Ivory!!
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August 2023 by Mace Brigham
Alina was very helpful, communicated well, and made it easy for me to pick out the perfect engagement ring for my fiancé! The whole process was very smooth since it was my first time ring shopping and could’ve have asked for a better experience.
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June 2023 by T Masters
I will fly from another state so I can continue to use White and Ivory.I was very nervous to have my great grandmother’s diamond reset into my new engagement ring, but they helped me choose a beautiful style and then created the perfect ring. I could not be happier with the process or the outcome. Their kindness, patience, and expertise is unlike any other. I will continue to use White and Ivory for all my jewelry needs and have recommended them to almost everyone I know. It is a small family business, and they remember you from the first time you walk in the door. I have used White and Ivory multiple times since they created my engagement ring last year, and it has been a pleasure every time. I cannot recommend them enough.
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May 2023 by Deb Frankovich
If you are looking for the perfect gift, check out White & Ivory Jewelers, in the Wegman's Shopping Center. I was looking for something special and classic for my sister's birthday. The owner and her daughters were very attentive, helping me to pick out the perfect item. The owner graciously gift wrapped and FedEx shipped my package keeping me updated by text. Needless to say my sister loved her bracelet, I can honestly say I am 100% satisfied with their quality and service.I went back to shop for graduation gifts, a simple pair of pearl earrings for my niece and a beautiful classic necklace for a family friend. I am so thankful to have discovered White & Ivory Jewelers.
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May 2023 by Dan Johnson
My daughter had a ring from her Mom with an emerald and 9 of 10 surviving diamond chips, and she wears silver rather than the gold of this ring. A local chain jeweler offered to reset the stones in a new ring, doing what they could to preserve its character. Their estimate seemed a little pricey, though, but what did I know? Although my daughter preferred retaining as much of the ring as possible for sentimental reasons, she was open to doing this.Guided by positive reviews about jewelry restoration, we then visited family-owned White & Ivory Diamonds and Fine Jewelry in the Village at Leesburg. A daughter, Alina, greeted us. She was delightful to work with, asking questions about what would be important to us and coming up with some creative strategies. Alina suggested keeping the setting and the ring itself while strengthening it. It seemed ideal, so we put half down and let them do it.They did the work within the estimated time, communicating regularly via phone text, and I felt optimistic the whole time. They preserved and modified the setting to display eight of the diamond chips and kept the original clamps that had held fast all these years. The "odd" diamond went into a recessed hole on the inside of the ring – a hidden jewel! They reinforced the lower part of the ring so it would last and could be resized and plated the whole thing with white gold.The best part was it cost half what the chain estimated. I'm sure the chain would have done a fine job, but my daughter couldn't be happier with White and Ivory's creative craft work. We're so glad we gave them a shot!
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May 2023 by Dan J.
My daughter had a ring from her Mom with an emerald and 9 of 10 surviving diamond chips, and she wears silver rather than the gold of this ring. A local chain jeweler offered to reset the stones in a new ring, doing what they could to preserve its character. Their estimate seemed a little pricey, though, but what did I know? Although my daughter preferred retaining as much of the ring as possible for sentimental reasons, she was open to doing this.Guided by positive reviews about jewelry restoration, we then visited family-owned White & Ivory Diamonds and Fine Jewelry in the Village at Leesburg. A daughter, Alina, greeted us. She was delightful to work with, asking questions about what would be important to us and coming up with some creative strategies. Alina suggested keeping the setting and the ring itself while strengthening it. It seemed ideal, so we put half down and let them do it.They did the work within the estimated time, communicating regularly via phone text, and I felt optimistic the whole time. They preserved and modified the setting to display eight of the diamond chips and kept the original clamps that had held fast all these years. The "odd" diamond went into a recessed hole on the inside of the ring - a hidden jewel! They reinforced the lower part of the ring so it would last and could be resized and plated the whole thing with white gold.The best part was it cost half what the chain estimated. I'm sure the chain would have done a fine job, but my daughter couldn't be happier with White and Ivory's creative craft work. We're so glad we gave them a shot!
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April 2023 by Diane Kwon
Alina and Lillian will be your favorite jewelers to trust with any and all of your pieces! They are so professional and attentive to your needs. If you are looking for something very specific, Alina will work with you to create your dream jewelry piece. I had a very specific vision for my engagement ring and Alina made it all come true to life! There are a variety of designs you can choose from in the store but again, if you can’t seem to find exactly what you’re looking for.. they can custom make it for you! They are so caring and helpful to each and every customer which makes you feel so assured and at ease. Highly recommend!!
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April 2023 by Shanna S.
This is in response to my previous review. I was working with them to have something designed and never heard back. I reviewed them and the owner wrote back and I feel their response is misconstrued and almost as if they are deflecting the situation by saying they didn't have a record of me inquiring or following up and that I caught them off guard by coming in to discuss making a custom piece without an appointment. 1. The daughter of the owner chose to communicate with me through text messages (her idea not mine) so of course they have no email record of the communication. I have the text messages though so I can assure them that I communicated per the manner they asked to communicate with me (though I'm sure they are aware of this). 2. When I first went in I asked how I would go about working with them to design and make something custom. Never was I told I needed to make an appointment. Therefore, I'm not sure how they can claim they were thrown off guard by me coming in to talk about further designs without an appointment if I was never told that is the procedure. Every business is different and it is up to the business to communicate with their customers their policies. Additionally, there was never anyone else (customer) in the store aside from myself/my family so it was not as if I were walking in demanding attention away from others. Had I been told of their appointment policy I would have been happy to abide by that. In the end I went to another place and am very happy. The other other place has since made two custom pieces for me. Also in the other place there is a clear process for being helped which they communicated clearly upon me walking in so there was no confusion.
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March 2023 by Jessica
Alina and Lillian were so attentive and informative throughout the entire process of helping my fiancé pick out the perfect engagement ring for us. I have to admit that I was particular about what I wanted and although I had done some research beforehand, it was beyond helpful to receive their professional insight while still honoring what we envisioned! We look forward to continuing to be White & Ivory customers in the future. ?
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March 2023 by Jennifer Zienin
Alina and White & Ivory Diamonds provides the best customer service time and time again. They treat you like family upon walking into the door and remember the small details about their customers, which you don’t find anywhere else. They are approachable and make the experience seamless. From start to finish the entire process is fun and not overwhelming. I always feel confident with my purchase and feel so fortunate to have found this gem of a jewelry store.
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March 2023 by Joan Matochik
On a trip recently, I lost one of the two pearls on my cherished double pearl ring that I have had for many years. White and Ivory replaced both pearls and the ring looks like new again. Thank you for helping me preserve this ring that was given to me by my mother years ago.
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March 2023 by William G.
What a great experience! We went in looking for a men's wedding ring. They could not have been more accommodating. It took us some time, and they were very patient. We ended up walking out very satisfied. Popcorn, the dog, was an added bonus he is a great little guy. I highly recommend this jeweler for wedding rings engagement rings, and your various jewelry purchases. Thank you for the great service! We will be back!
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January 2023 by Mackenzie M.
Great people, beautiful jewelry! They custom made both my engagement and wedding band and ordered my husbands band for us. Will recommend to anyone that ask and go for any future jewlery purchases!
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December 2022 by Michael A.
I went into this shop seeking a new watch battery. They were the 4th place that I called and they happen to be the closest. The cost to replace a watch battery (I needed to leave my watch as the owner was not there) was $20. When I questioned it, the person behind the counter told me that everyone's costs are going up. They were AT LEAST $6 more than the other 3 places I checked. I believe in supporting small local businesses but this was highway robbery IMHO. =/
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December 2022 by Corrie A
I’m so thankful to have found a family owned jewelry store that I can trust whole heartedly. Alina made us feel so comfortable from the first time we walked into the shop. My fiancé and I have purchased many items from White & Ivory and have even resized a family heirloom bracelet. I couldn’t imagine a better place to shop for such sentimental belongings.
