AutoZone Auto Parts in Lexington, VA is a trusted retailer of automotive replacement parts and accessories. The staff is known for being helpful, knowledgeable, and caring. Customers have praised employees like Josh and Joe for their dedication to helping solve problems and providing excellent service. One customer appreciated Josh’s assistance with odd projects and problem-solving. Others shared stories of quick, kind help during emergencies, such as getting a diagnostic test after an engine alert, changing a flat tire, or finding affordable wiper blades and getting a car test. Employees often go the extra mile, like running diagnostics, helping with tools, or assisting outside in cold weather. Customers feel confident in the support they receive, whether they need hard parts, maintenance items, or quick solutions for unexpected issues. Overall, AutoZone in Lexington is recognized for its friendly service, willingness to help, and genuine care for customers’ needs. The store is a helpful place for drivers needing parts or assistance, making it a reliable stop for automotive needs.
I needed a new battery for an old ATV whose model I did not even know. Eric, who works there, was relentless in helping me find the battery I needed and seeing a couple of elements of compatibility that I would have completely missed. The guy is an automotive sales genius. The store has everything.
December 2024
I was assisted by one of the nice gentlemen at AutoZone. He helped me find the right headlight as well as a way to clean my headlights. He was courteous and answered all my questions.
December 2024
Josh has been very helpful but truly a tremendous help to me lately on some odd projects. He’s fully engaged to help solve problems and get you the right parts or gear you need. Thanks very much
