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April 2025 by Bill Ramsey
Not exactly the best bank to deal with their logo that Conner stone cares is not totally accurate
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July 2023 by Jim Goodwin
I set up 2 accounts there a number of years ago, meaning to have some money put aside that I wouldn't touch. After a few years, they considered the accounts dormant, and began taking $10/month. This would have gone on until they were empty if I hadn't decided to check in on the account. With such a high fee, the costs add up quite quickly, which would make one wonder why they had such a relatively high fee... it could have been any amount to be considered a "transaction." While they did refund some of the fees, one would expect a small-town community bank to be less predatory in their fees. Amazing to loose money simply by putting money in the bank. Read the fine print, and don't expect a small-town bank to be a better kind of bank.
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April 2022 by Charlie Page
In the process of moving to Lexington and will always choose to deal with a local bank. Stopped in and worked with Jene and Lacey to open an account and transfer money from an out of state bank. They were absolutely fantastic and a real pleasure to work with. Cannot recommend this bank and these people enough.
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December 2021 by Simon James
FOREX AND CRYPTO TRADING INVESTMENT
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May 2021 by Kati Ross
Lacey and Danielle are awesome, helpful and professional. I feel very confident in Cornerstone because of these ladies. Thank you!!
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February 2021 by rick harden
In way over their heads. Can handle the most basic of transactions, but their apparent lack of familiarity with anything even slightly more complicated makes them a risky choice. Mostly nice folks but just not up to date with modern banking standards and services. When I complained about hiccups in their mobile banking app, their top manager told me that I was lying. They can't urge us to patronize local businesses unless they can give competitive service.
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February 2021 by Laurie Pytel
Such a friendly place to bank, the customer service is by far the BEST in Lexington, VA
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January 2021 by Anthony Leighton Nix
NEVER BANK HERE!! The guy who works the drive thru can't put money in the right account (nearly costing me late fees on bills). Once I discovered the problem they took their sweet time fixing the issue. Seeing as this was not my first incident with the bank, I asked another teller to withdraw all of my money to end my account. She was incapable of counting my money correctly and needed a machine to inform her of her errors. Never again.
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January 2021 by Bill Tyson
Bridget and Sarah make things happen. I am so impressed. My wife and I put our trust in them and it was a very good decision. Thank you!
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July 2020 by Cassidy Clements
Cornerstone has rather friendly staff and a clean environment , but are TERRIBLE about following up with you. Led on twice over a position. You are the only one reaching out. They leave you wondering. Very disappointed with them.
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April 2020 by E Susan Kellogg
I love Cornerstone Bank in Virginia. The staff is friendly, they have treats for my dogs, I can get papers notarized for free, and they always have time to say hello and see how you are doing. It is a clean and efficient operation and I have not one single complaint about any of the services I have received.
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September 2019 by Rockbridge Ballet
Wonderful hometown bank! Great customer service! Highly recommend.
