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December 2023 by Kelly Harris
I called earlier this week specifically to find out if the DuPont community credit Union Bank in Lexington was going to be open on Friday. I was told they were.I needed to get a cashiers check and I’m only back in town through the weekend.The doors are locked. I called the number for the credit union and it said the branches would be open on Saturday.However the sign on the door does not show that this branch is open on Saturday.Now what does DCC you want to do for me?You have put me out and caused me to change my schedule after I was told you would be open. This is not customer service.
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May 2023 by Kristina Hurley
Went to inquire about opening an account, everyone was super helpful, and polite
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March 2023 by Robbie Moore
Best bank I’ve ever dealt with, always eager to help you with anything banking!
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August 2021 by Richard A. Smith
Wonderful people to work with.
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June 2021 by Sheila Sampson
I switched to DuPont several years ago and I have never had a bad experience! Their staff has always been professional and eager to assist me. Great place to do all of your banking!
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April 2021 by Michael Bowyer
Best bank I have dealt with friendly staff and good service
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March 2021 by Shawn West
Very Friendly and clean Bank. Iam glad I ended up going through them.
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February 2021 by Maggie A
I was a bit skeptical due to scandals involving the parent company, however based on a friend's recommendation I gave this Credit Union over a year to prove itself and in that time all it proved was that it was by far the worst banking institution I've ever had the displeasure of doing business with which will soon be coming to an end. I DO NOT RECOMMEND ANYONE USE THIS CREDIT UNION FOR BANKING!!!
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January 2021 by Jeanie Thacker (Anna Baylor -birth name)
The staff jus treated me off. Like they were afraid to help me. Wit the current circumstances I kinda understand, tho.
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June 2020 by Jeanie Thacker
The staff jus treated me off. Like they were afraid to help me. Wit the current circumstances I kinda understand, tho.
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June 2020 by Gregory Shifflett
I just found out this branch allows people to cash or deposit stale dated checks. This will be investigated. I feel sorry for those involved.
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May 2020 by Dianah Kelly
Good place to bank, however a local number would be beneficial for the Lexington branch. Thank you.
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May 2020 by Catherine Roy
I honestly do not believe it is possible to get better customer service that the one they offer! Outstanding!!
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April 2020 by Jessica C
Lauren Thompson is so helpful! She is so kind and such a nice person to deal with. Very pleased!
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December 2018 by Michael Hooper
I really haven't decided if this will be my "forever bank" once I retire. Their online banking site is generally awful. Services can be terribly slow. For example. While I can list another bank account with them, there is a 10 day hold on all transfers to my draft (checking) account. Some non-sensical things like: I have a credit card with them. I must pay it from money stored in their draft (checking) account if I'm doing an online payment. Of course it takes 10 days for a transfer deposit.
