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September 2025 by Raelynn
I have gone to this specific CVS, on and off because I moved, for about 8 years now. I adore the staff and their 2 residents pharmacists, John and Jamie. The technicians have all been there for awhile as well and that says something about the type of environment they work in. I can imagine they deal with a bunch of unhappy, impatient people all day long, but the fact that all of them have been there for so long, really speaks to the love they all have for each other, overall. The pharmacists have always been helpful and honest with me, which I appreciate, because I know that my particular situation, can sometimes be “tricky”. So Mr. John, Ms. Jaime, and staff: I adore all of you. Thank you for putting up with me all these years.—— Ms. Fletcher
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August 2025 by Abbie Watson
It’s extremely rude that if you don’t want to sign up for a rewards program, you are forced over to self check out instead of being checked out by the cashier without only saying the matter.
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June 2025 by Scott Stevens
The UPS access point is pathetic. They never provide drop off receipts, never text tracking information, rude staff, and more. My last straw was an overnight package that remained at the access point for over 24 hours. The lady never scanned the code when I was there and I am assuming it missed the truck.
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May 2025 by Susan M Penley
At least three employees behind the counter and no one could acknowledge me waiting at the register! After several minutes of waiting, I yelled out, “is anyone working the register?” The girl scanning the prescriptions couldn’t be bothered to respond. The pharmacist responded, “a few moments.”
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May 2025 by Rosie Marie
The pharmacist, John was very very helpful when I picked up my medicine. He was very kind and made sure I knew how to use my inhaler. When I transferred by prescriptions a week ago to this CVS the technicians were all very helpful. Two times now and both have been a good experience.
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March 2025 by Jessica Kenawell
Jessica the pharmacy tech helped me with a coupon, saving me a good amount each month. Staff was very nice and helpful.
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January 2025 by Meredith Clayton
Zero chance of getting any help for an important and non-regulated med. They have taken away the ability to call and shut down BEFORE CLOSING TIME to help fix the problem THEY caused. Please, please take your business elsewhere- I certainly will.
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November 2024 by Nan Bogozi
The manager and pharmacist are always very helpful! I can always find what I need. Staff is very friendly.
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November 2024 by Lazy Acers Farm
Pharmacy is the worst! They do not have care to help you and you always feel like you are an inconvenience. Pharmacist is very curt and rude when having to answer questions. You cannot get them on the phone now to speak to someone you have to leave a message. Worst company to deal with now and it used to be my favorite.
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July 2024 by Angela Coleman
Best Customer Service ever! I love it here. Thanks to the ladies at the pharmacy I found all of the meds I needed for my son
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May 2024 by Josh
I forgot my mediation at our primary residence about 1.5 hours away. The pharmacist verified my prescription via an app and my ID, and gave me single pill. This is a huge deal, as withdrawal is terrible and she really came through for me!
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March 2024 by Sharon Gibson
This has happened so many times. My husband drove up to CVS on Goodwin Drive to pick up one medication for him and two for me. I called and spoke with someone in the pharmacy before 12:00 today. They said they would be ready this afternoon. When he got there they had mine but not his.While he was there I received a text saying his was ready for pick up.Not only do they not have their stuff together, they are rude.
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November 2023 by The Greek Pianist
The head pharmacist there, JOHN REID, is absolutely hateful and taunts patients about the medications they’re on. He’s a very cold and judgmental person who gives you a difficult time for no reason other than to satisfy his God complex. Zero stars.
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May 2023 by Tyler T
One of the worst CVS I've been to. Numerous times my medication was incorrect. At first I thought maybe my doctor sent over the incorrect amount, however the doctor did not make any mistake, the CVS did. The worst part is that the correct prescription is on the label, they just continued to fill it incorrectly. So I would highly recommend you check your medication before you leave the counter.Recently my significant other had surgery and was perscribed medication to assist with her post surgery pain, sent over at 8am and wasn't ready until 2pm. Ofcourse we found out it wasnt ready after waiting in a line that was almost to the front of the store. You can't even call this CVS to check on the status, they just let the phones ring.Do yourself a favor, and use the wallgreens on the way to Fredericksburg or any other store. This CVS is a joke.
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March 2023 by Cynthia K.
Worst run pharmacy I have ever had experience with. You can't reach them by phone to renew your prescription. Therefore, you stand in one line to renew or turn in a prescription and another line to pick it up. Woe be unto you if you stand in the wrong line. And theN there is the rudeness you sometimes have to deal with. I keep threatening to go farther down Plank road, but keep going back because of the convenience. Sad reputation for CVS.
