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September 2023 by Joe Killjoy
Excellent
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May 2023 by Troy Rodrigues
These guys are one the best, they've earned a customer for life. Lance is talented, personable and has extensive knowledge in body and rust work. If you're in need of a good body shop that's honest, economical and professional, look no further.
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December 2022 by Michelle Alspaugh
Lance is unfailingly professional and patient. I am a repeat customer, first with my old Ford Fusion, and now when I got rear ended with my Kia Sportage. He is honest, sincere, and talks to you in a way that you don't feel like an idiot.(which is honestly hard to find when you're a woman and often are treated condescending by males who think women can't understand cars. Put Lance's number in your contacts for when you need work done due to accidents, etc. It's hard to find good, salt of the earth people like Lance.
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September 2022 by Dani
What a waste of money coming to this place! I will NEVER bring my car back here! They installed a cheap front bumper last year that has continuously popped out of place and one side has now completely detached from my car. When I went to get an oil change another body shop specialist told me that it was clear that my bumper was not retained properly and that i should take it back to the body shop that “fixed” it. As soon as I called the owner Lance to tell him the problem, he immediately got defensive before even seeing my car and told me to bring my car in with a bothered tone. After bringing my car in, it was clear that he had an attitude. There was no initial hello and after a selective glance at my car, no thorough inspection, he found every way to blame me for the problem, took no accountability and provided zero solutions. Last year I told them I wanted all safety features that were damaged on my car fixed. Aren’t properly installed bumpers considered an essential safety feature of a vehicle? I do not believe a thorough inspection was completed on my car before they began their “repairs”. One of the fog light covers has also came off. This is just a mess! $1000 down the drain for poor work completed on a Hyundai Accent. Either way, I’m thankful I found a new body shop specialist that I can trust, a good guy who I can tell really cares about his customers.
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September 2022 by Danie G.
What a waste of money coming to this place! I will NEVER bring my car back here! They installed a cheap front bumper last year that has continuously popped out of place and one side has now completely detached from my car. When I went to get an oil change another body shop specialist told me that it was clear that my bumper was not retained properly and that i should take it back to the body shop that "fixed" it. As soon as I called the owner Lance to tell him the problem, he immediately got defensive before even seeing my car and told me to bring my car in with a bothered tone. After bringing my car in, it was clear that he had an attitude. There was no initial hello and after a selective glance at my car, no thorough inspection, he found every way to blame me for the problem, took no accountability and provided zero solutions. Last year I told them I wanted all safety features that were damaged on my car fixed. Aren't properly installed bumpers considered an essential safety feature of a vehicle? I do not believe a thorough inspection was completed on my car before they began their "repairs". One of the fog light covers has also came off. This is just a mess! $1000 down the drain for poor work completed on a Hyundai Accent. Either way, I'm thankful I found a new body shop specialist that I can trust, a good guy who I can tell really cares about his customers.
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June 2022 by Kay Malik
I wouldn't trust anyone else with my car! Been here twice for body damage to my car after an accident. The car looked brand new! Very friendly, professional, and tentative service!Service: Body & Trim
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November 2021 by Robert Burroughs
I dealt with Lance on my 2017 Chevy Equinox. The shop did an amazing job restoring the front end after a "bump" that my wife was involved in. I was so impressed with him and his team, that I am going to bring my Acura in to have some paint scratches repaired. It's good to know I can go to someone who is honest and will have my back on any body repair(s) that I may need. Fair prices too for the expertise.Robert BurroughsService: Body & Trim
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September 2021 by Leslie K.
I've taken my cars to Lance for a few years now. It had been awhile since I had recently bought a new car and didn't need any repairs until a tree branch landed on the back of my trunk. I took my car to Lance and he was awesome! He worked with my insurance company and my car looks great! I will continue to go to Fast Lane Collison for any car repairs as the service is top notch.
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March 2021 by Lisa Cantoni
Lance and I are becoming old friends. He has done more work to my son’s cars than I care to mention. He always takes great care of us and our vehicles come back looking fantastic.
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December 2020 by Stephanie Vial
I was traveling north on I95 and was hit by a spinning car in my lane. After I was able to get off the highway, I found I was near Fast Lane Collision. I was in a bit of shock and had no idea what to do next. Lance and Janet took complete care of me---helped me talk to insurance and arrange a rental car to finish my trip up to New York. Fast Lane did the estimate, advised about how to handle the insurance options and then had the car (a Honda Odessey) ready for me when I returned and dropped of the rental 10 days later. They did beautiful body work, and the car drove like a dream home to North Carolina. I especially appreciate their efforts to keep costs down and to get the work done in time for my return. If I didn't live in North Carolina, I would definitely use them again!
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June 2020 by Latasha Robinson
I took my car in for minor body repair and to have some questions answered. Long story short, someone caused minor body damage to my care and it was the 3rd attempt to get the body work done PROPERLY. Within minutes of the test drive, Lance already had an idea of the cause and took the car in the same day to confirm his assessment and perform the work. Lance and his team not only fixed what 2 prior body shops were not able to fix, but he was kind and very communicative throughout the process. Hands down, I recommend these guys. It is especially hard to be treated fairly in these matters, especially as a woman. I could not be more pleased with my experience. Highly recommend!
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April 2020 by laura wyatt
Excellent workmanship. Well matched paint in newly repaired areas in an older vehicle. They provided free pickup and delivery during the virus epidemic with sterile wipe down of the user surfaces at delivery. The vehicle came back well detailed inside and out. Good communication during the repair process. We keep going back for all our repairs because of the quality of workmanship.
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April 2020 by K717
These guys were super friendly and understanding. They had a quick turnaround and I they went they extra mile to drop off my car at our house. Will highly recommend them!
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April 2020 by Katherine Landes
Fast Lane Collision is great! I backed in to a dumpster and smashed my taillight. I was so upset with myself, but they quickly repaired it good as new.
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April 2020 by James Wyatt
Being isolated because of the virus, I thought it was a good time to send my truck in for some body repairs that I had let go too long. I called Fast Lane. They came to the house and picked up my vehicle and took it in. When the repairs were completed, they brought it back, completely detailed inside and out. They wiped everything down with disinfecting wipes before turning it over to me in the drive. The body work was immaculate and paint matching of the repairs was perfect. This is my second experience with them, both times excellent work.
