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July 2025 by Sohail Akram
Wonderful helping great attitude
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June 2025 by Mira Mino
Is it so hard to call the costumer before marking the delivery as missed signature? Waiting for my package 1 month and still struggling and can’t even pickup from any location nearby. I give your 0 stars because FedEx < any other curriers
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May 2025 by Peter Hanneman
Do not go here for passport photos because they will NOT be compliant with US passport office requirements. Shadows on the background. Shadows under chin. Half of face is overexposed. Having a window off to one side and a dark wall on the other and overhead lighting is a recipe for disaster. How can FedEx offer passport photos as a paid service when they do not comply with federal regulations?
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February 2025 by J Alvarez
This store does not deserve Chelsea (the store manager). Y’all got her working way too hard at this print center. Patient, understanding, and goes above and beyond. May God bless her heart🙏🏼
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February 2025 by Jason Billingsley
Anyone horrible customer experience with Fedex in the DC area. It is almost like they have a mandate to treat their customers poorly. I had this experience with a representative over the phone. First I was given incorrect information, then was lectured by the rep. It was so poor that I decided to cancel the order with vendor and place another order on the condition they did not use Fedex. I even tried to help Fedex out by calling the rep back to tell them that they didnt have to do anything further that the vendor would be cancelling the order. She then proceeded to tell me that I didnt follow Fedex procedure and asked me to call so other number. I informed her that I would not be doing that and she could have a great day. Fedex is the DC area is garbage.
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October 2024 by Terra Kurnia
Chelsea - your Manager is Five stars Manager!!! Keep up your excellent job!!!
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August 2024 by asmaa Dabbagh
The worst
Keep delaying the delivery date. Never accurate.
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July 2024 by D W
i’m a local small business owner, i rely on this Fedex heavily ? cause i need to print high-quality printouts for my students and my work, all of the staff who are working here are always very sweet, kind and professional, i love this neighborhood Fedex, thank you for being so wonderful!
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July 2024 by Janette Plicka
I deliver luggage from this location and they always arrive on time and without damage. The employees are always so helpful making sure they’re properly tagged.
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June 2024 by Fatih ALTUN
Very short staffed, services quality dropped drastically.
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February 2024 by Julia Tate
Tim and Chelsea are both SO nice. Chelsea has helped me with my Etsy orders several times when I've had to ship overseas. In this case Tim shipped my order when it was returned twice by USPS and it was safely delivered to my customer. Thank you guys so much for your help!
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October 2023 by alex cerda
Package left from Lorton delivered and was missing 1 hr after delivery. No one takes packages in my area. First time with FedEx and Package magically disappeared. Didn't even leave at my door. Left in front of building door. Lazy workers and made my whole life a nightmare dealing with them to get my money back for something I never got thanks to these lazy workers
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October 2023 by White Shadow
My item was not in the shipping box, one side of the box’s tape was cut open and when I looked inside the box there was nothing inside. Be careful when ordering expensive items shipped through them better to do a store delivery than go through the hassle of not receiving your order.
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August 2023 by Sultan B.
great service and great customer service and support. The lady was very kind and respectful. The whole team was great the lady with the blonde hair especially.
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July 2023 by Israa Nour
Closed the doors in my face at 5:58 after calling store to ensure they’d be open. The lady on the phone ran and turned off all the lights and put the closed sign on. She said she’d lock up at 6pm.
