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January 2024 by Mary Jane Billinger
The gentleman who met with me today was outstanding - very helpful, excellent communication skills, easily resolved my issues.Your company‘s communication system is terrible. Worst ever.Dr, MJ Billinger
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January 2024 by Caroline Grossmann
Daniel did a very good job setting up our hospital bed , and explaining how to use all the controls.
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January 2024 by Tatiana Goldovsky
I could follow the time line of the order and I received a call the day before about the convenient time of deliver. The technician called me 20 minutes before he arrived and everything was set up very well.
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December 2023 by Susan Whittle
Gentlemen who brought our order today were wonderful, they were super patient and kind, they took the time to explain everything about how the equipment works. They are definitely an asset to your company.
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December 2023 by Marnie
So far I am very happy with them. My first delivery, the guy was so helpful showing me how to use the equipment. I especially liked the way he showed me then said “ ok your turn”. And I did it! ( they had shown me as I was leaving hospital, but I was still in shock that I even had to take it home and didn’t catch it). Just very informative all together wasn’t in a rush to run out the door.When I called to get my refills that gentleman on the phone was very attentive answered all my questions. And the guy who delivered today was very polite and had a lot of good information. And I have to add they were very fast in delivery. Thanks guys!
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December 2023 by Norman Mangubat
I recently had an exceptional experience with the customer service at Mid-Atlantic Medical Equipment in Newington, VA, a part of the AdaptHealth family. My wife’s unique oxygen therapy needs were expertly met thanks to the incredible knowledge and assistance of Tim Jacobson and Phil Bryan. They creatively solved the complexities of her oxygen requirements with great expertise. Additionally, Shawn Hines and Thracy Parks were instrumental in ensuring we had all the necessary supplies for her therapy during her medical treatment. Their dedication and thoroughness deeply impressed me. I wholeheartedly recommend the Newington branch for anyone seeking outstanding service that truly embodies AdaptHealth’s mission, vision, and values. A heartfelt thank you to the entire team for their invaluable support!• Norman M, Norfolk, VA
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December 2023 by Brehon Gregg
Since using the service reordering supplies is a piece of cake!!! No need to worry with things such as, "When did I place my last order, or should I order that thing now..." Mid-Atlantic will contact you when the time is near, confirm that you are read to place your order in will even inform you of you last purchase.You certainly cannot go wrong with Mid-Atlantic, they take the need to worry in bottle it up for you.Thanks Mid-Atlantic!!!
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December 2023 by tom gray
Very courteous and kept me up to date on when the delivery of the replacement oxygen tanks would be delivered. Great service
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December 2023 by Tu Nguyen
The delivery/customer associate is courteous and professional. He set up the bed and clearly explained how to operate the bed. The bed is brand new and meets our needs and is delivered on schedule. We could check our order and delivery schedule easily! Thank you for the quick service.
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December 2023 by Brian Preloh
Everyone from the office to the gentleman who delivered the machine and set it up we’re great.The Gentleman who set everything up, went through how to turn the machine on and off, connect the hoses and use an auxiliary tank in case we lost power.Very pleased
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December 2023 by Carolyn M
The delivery of the wheelchair and pick up was done in a timely manner. Staff was very supportive professional and friendly. Communication was available through text messages to alert me the approximate time of arrival.
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December 2023 by Jennifer Wellington
Adapt Health arranged a same day delivery of a hospital bed. The driver and tech were polite, professional, knowledgeable and kind. We have used Adapt Health in the past, and will continue to do so. Job well done.
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December 2023 by Cliff Purkey
Awesome experience. I had to pick up vice delivery. The pros at this place were amazing, making sure I had what I needed and offering any assistance I needed. Great company.
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November 2023 by Peter Musolino
Showed up punctually and answered all questions clearly. The representative was professional and completed our setup in a timely and efficient manner. I look forward to working with them in the coming months.
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November 2023 by Carl Landow
staff were great. However, the transport chair was not at home when the oxygen was delivered and when my husband arrived home from the hospital. Due to his weakened condition, having the chair at home would have been much better.
