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February 2024 by Silvana Arellano
Always timely
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February 2024 by Mac Jamal
Nice staff very helpful for my order right new to the area I really enjoyed my crispy chicken
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December 2023 by Giovanni Gutierrez
Quick and tasty!
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December 2023 by Ken Jenkins
Good steak and
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November 2023 by Sheila N.
I am absolutely fuming over this establishment and I REALLY hope that a manager looks into this matter ASAP. I had a gentleman deliver an order that was not mine. He stood at my door for over 5 minutes and wouldn't leave after I told him over and over again that the order was wrong. I finally called the store and the person who answered immediately apologized and said they had my order still there and the cashier handed the door dash driver the wrong order. The person I was speaking with claimed that they were the manager and I put him on the phone with the door dash driver. The door dash driver was irritated because he's basically losing money over their mistake but I was finally able to get him to leave. Once I closed the door, I told the manager that I had a hard time getting the door dash driver to leave my front door and I kid you not, his response to me was "I don't want to sound racist but these Arab guys are like that" little did he know that he was speaking with a customer who is also middle easter and THAT's all besides the point. HOW in the world he gave himself the right to speak so out of place when it's their fault that this mistake happened. WHY would you insult the door dash driver who innocently is stuck between this mistake now? What makes the entire situation even worse is that the same manager ended up speedy delivering my items and when we spoke about our phone call he responded with "I'm sorry, I didn't mean to offend you but I am speaking from experience of working with them." I am BEYOND shocked that I had to even experience such hate. I REALLY hope that corporate looks into this because this whole situation is just inappropriate, unprofessional and I'm lost at words... We need to do better as humans and STOP being so cruel towards each other. The judgements and racism truly needs to end. I'm shocked... To make matters worse, I ordered the triple decker and asked for turkey instead of the ham and instead of making small stacks like they have in the past, I received a bunch of turkey thickly placed between a pita bread in the form of a gyro. IF I wanted a gyro, I would've ordered a gyro.
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November 2023 by Krista Wirley
Do not get delivery! We ordered at 5:30 online through their website on a Saturday night. It said it would arrive between 6:10 and 6:20. We called at 6:30 to check on the order and they said that they were 13 minutes away. We know it gets busy on a Saturday night. We gave it until 7 until we called again. Honestly, they were so busy, they weren't able to pick up the phone at times. Once we got a hold of them, they called the driver and he said he was 10 minutes out. Kept waiting and called them back at 7:30... again 10 minutes away... we finally cancelled our order at 8pm. Still no food and with it being in the car for over an hour now, it would have been cold. Paying $70 was pricey to begin with let alone for Cold food way over 2.5 hours late. I called 8 different times, only one of the phone calls I got an apology.
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November 2023 by M Williams
My favorite place. My pizza is always made with love, just the way I like it! I miss seeing my buddy here :( still my #1 pizza restaurant in the area. I introduced my coworkers to Paisanos!
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November 2023 by James Brown IV
Mike is always upbeat and very kind.
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October 2023 by Jason Brookman
Ordered Triple Decker w/fries and a L thin crust. Forty five minutes to deliver.....ok, normal volume for a Saturday evening and all is good. Delivery takes an hour. Ok, not ideal, but it's NoVA. Got the delivery but missing half the order. Pizza and no triple d. Driver apologized as he forgot it. Asked me to call restaurant to see about getting it delivered ASAP. Driver did mention that restaurant was short staffed. Called restaurant and was assured driver in en route with it. Thirty plus minutes and nothing. I only live 5 miles from the restaurant. I called the restaurant yet again and was assured again the driver was en route. About 30 or 40 minutes have passed and nothing still. Call the restaurant yet again and was informed the driver was 5 minutes out. I eventually received the triple decker and fries that have been cold for about an hour now. I'm not one to complain, however, honesty was not implemented here. Maybe it was a one-time thing maybe not. Bottom line this was not handled right. Might be going away from the direct ordering and stick with the GrubHub/doordash orders. At least I can track the driver and know what's going on instead of being misled as far as when my food is going to arrive.
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October 2023 by Wendell S.
Horrible customer service! I ordered two subs from this restaurant and it was a nightmare. I arrived and the cashier said she could not see my order with some attitude. I explained the situation and she said it was it was her bad. When I received my order, it had a Coke can in the bag. I asked the cashier, is this my order? She said yes, and that the Coke was included with two sandwiches I ordered. After I got home, I found out that she gave me another young lady's food which was not my order. Went back and asked for a refund politely, as the cashier amused with her comments about how much she hates her job. Exactly! Stay far away from this business...don't say I didn't warn you. I wish I could give a big fat zero.
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October 2023 by Mario Guevara
The Food is great, and the customer service is even better.Parking: Easy to get in and out
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October 2023 by Olivia Straebel
Ordered a pizza, they did a run around trying to get on base since they sent someone without an ID, knowing the address was on fort belvoir. I gave them an address off base to meet to make it easier. They told me they'd call back about meeting off base and then drove back to the shop and didnt tell me till they got there. So i waited at the meeting spot for 10 minutes to be told i cant get my food or a refund because it was my fault, then hung up on me. Never will be ordering again from here. If you’re looking for delivery id look elsewhere because they will not be of any help. Literally a joke
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September 2023 by Lisa D.
This place has the nicest staff and speedy, excellent service! Some pizza restaurants take a very long time to cook your pizza but this place is great - it's always ready on time or before! If I could give it ten stars, I would!!!
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September 2023 by Professor MacDougal
Got a medium supreme pizza minus onions and added olives on half. Delicious! Have been to this location a couple of times in the past and it was great then too. Service is really good and the guy that took our order was really friendly. Would definitely come back again.
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August 2023 by Robin Johnson
The lady that took my order could see I was struggling with seeing the menu up on the board and offered me a the paper menu to read from. I mean to tell you...never has any cashier food worker ever done that for me. They usually stand there and do nothing. Plus the server was super courteous to me. Thank you! The food was delicious too! Sometimes it's nice to be treated like a special customer other than just a number.